Planet Nissan

They refused to fix a recall issue and a warranty problem. I never leave reviews but I was treated so poorly I have to share my experience. I originally brought my van into planet nissan for an overdrive probl I never leave reviews but I was treated so poorly I have to share my experience. I originally brought my van into planet nissan for an overdrive problem. Somehow that problem went away but they told me behind my dash was totally rusted out but had no idea how that happened and sent me on my merry way. A few months down the road I get a recall notice saying damage can done by water entering my dash area from washing out the nv200 vans and could cause damage to the airbag system. I scheduled the repair for the recall and also informed Mr. Curlee that my two ac vents in the middle did not blow air. I was called to come pick up my vehicle and was told by Mr. Curlee that everything was repaired including the ac vents. As I entered my vehicle I noticed the air was still not blowing and informed Mr. Curlee and he immediately got the guy who supposedly did the repair. Well nothing was resolved and they put me back in a rental and sent me on my way and told me it would be repaired. I get a call form Mr. Curlee saying someone else is coming to look at the issue on Monday morning the 12th of June. I returned to the planet nissan on the 12th only to find out the so called specialist has determined that the problem was caused by something environmental and they are not doing any repairs and to contact my insurance to fix the problem. So trying to avoid any confrontation, I leave because all I want is my vehicles air working correctly and I do have two vents that work so I thought Id be fine, but as Im driving my vehicle I notice my airbag light is now on and the passenger airbag light is off(which should be on) also my radio controls no longer work. I scheduled another appointment and take my vehicle in. Mr. Curlee refused to return my vehicle to the condition it was brought there in. Thats all I asked, instead he lets me leave in an unsafe vehicle with no care in the world. More

I am Kosher thus far Heath has been working with me since day one of getting my car off the lot. He has been like a hair dresser for me Listening to my jorneys and adventu Heath has been working with me since day one of getting my car off the lot. He has been like a hair dresser for me Listening to my jorneys and adventures and taking care of my car. There has been nothing he hasn't done for me when it comes to my car. I can't speak about the actual mechanics they are seperate. Heath, he has been a cool dude. So I am sorry if others had a bad Experience with him; thus far I have been Blessed. Thank you Heath sorry took me so long to put this up. More

AMAZING DEALERSHIP After a very annoying experience over at the Sahara Nissan dealer, I found the car I was looking for (Nissan xterra) on car guru that was located at c After a very annoying experience over at the Sahara Nissan dealer, I found the car I was looking for (Nissan xterra) on car guru that was located at centennial Nissan. I called the number and Kevin picked up right away. He had all the information I needed and held the car for me as I was driving down. He met me in the parking lot with the car up front ready to go just waiting for me. I must say this made me feel pretty VIP. We went right away for a test drive and he was just so relaxed and easy going. Absolutly didn't pressure me at all or try to convince me into getting a newer car. Once back at the dealer we told him the price we wanted to pay and the amount we were willing to put for down payment. Not only did he offer us basically what we wanted but I have never been through such a smooth/ quick transaction. Next thing I knew we were ringing the bell and the xterra was off to get detailed and gassed up. i gotta say he is THE best sales associate I have ever had the pleasure of working with. Im so happy we got him! We love the xterra and can't wait to make memories. More

Great Service Heath was a great help when I went to go get my car serviced. He was nice and was a very pleasant man to be around while he styled everything for my c Heath was a great help when I went to go get my car serviced. He was nice and was a very pleasant man to be around while he styled everything for my car. Heath is honsetly the only person I will ever ask for when going to get m car serviced. Two thumbs up. More

Great customer service especially to Fue, Micah and George who attend to our needs. They explained it well, reponded and catered to our demands very well. Though we were the especially to Fue, Micah and George who attend to our needs. They explained it well, reponded and catered to our demands very well. Though we were there for a long time..the wait was worth it. I love our new rogue sv. There's just one thing I don't like..their restroom, it seems like your going inside a haunted room, the lighting is so gloomy that you have to push yourself forward to the mirror to retouch your make up. More

Best salesman I have ever had! Mike was a god sent! He made the buying experience hassle free and honest. I will make sure to send all of my friends and family to come to planet Nis Mike was a god sent! He made the buying experience hassle free and honest. I will make sure to send all of my friends and family to come to planet Nissan to see Mike! Thanks for all of your help and a great deal on my new car. More

Great Salesman Want to let everyone know what a great person John is most respectful salesman I have ever met! I've done business with Planet Nissan since 2015 and J Want to let everyone know what a great person John is most respectful salesman I have ever met! I've done business with Planet Nissan since 2015 and John had been the most helpful and caring salesman ever!!! I've recommended to 2 sisters who bought cars from as well! He works hard to get the car and deal you want! All my referrals will be sent to John! More

It was a pleasure doing business I was having problems with another service department and I decided to try Planet which was the best decision I made! Tyler was very helpful and fixed I was having problems with another service department and I decided to try Planet which was the best decision I made! Tyler was very helpful and fixed an on going issue I had with my vehicle that no one else could fix! I left very satisfied with my service! More