Planet Nissan

I appreciate having the Nissan dealer to take my car to for routine maintenance and factory recall issues. However, it took the dealership took over 5 1/2 hours to perform an oil change, factory recall for for routine maintenance and factory recall issues. However, it took the dealership took over 5 1/2 hours to perform an oil change, factory recall for the turbo hose, coolant flush, transmission fluid flush, brake fluid flush, and cabin filter replacement. it would have been nice if the service advisor, Sonia Juarez, had met with me briefly to set the correct timeframe expectation. in addition, Sonia did not meet with me after the work was done to go over the work the dealership performed as well as the overall condition of the vehicle based upon their inspection. I have to admit I've been spoiled by the service department personnel at Jerry Seiner Mazda who serviced my Mazda CX-5s and they made sure to consult with customers personally over repairs and made sure the customer was happy with their work before the customer departed with a handshake. Going the extra step could mean big dividends for Nissan customer loyalty in the future. More

The only thing I got to complain is that it took 2. 5 hrs to do an oil change. 5 hrs to do an oil change. More

Alex always is professional, friendly and knowledgeable. . he is patient when explaining details about the current and future service needs. . he is patient when explaining details about the current and future service needs. More

Nino and his team did a wonderful job getting me into my brand new car. Was stress free and I got exactly what I wanted. Will definitely be back for my next vehicle. brand new car. Was stress free and I got exactly what I wanted. Will definitely be back for my next vehicle. More

Ryan was very helpful/ helpful showed concern for my problem/ i would recommend him again problem/ i would recommend him again More

Everyone that I talked was very helpful , knowledgeable and professional.So it really is a pleasure to wait for your vehicle . The amenities are diverse TV, magazines, coffee, chocolate and snacks . and professional.So it really is a pleasure to wait for your vehicle . The amenities are diverse TV, magazines, coffee, chocolate and snacks . More

very nice car dealer! awesome sales people! very respectful! went out of there way to help with my purchase! explained everything to my wife and i and what our best option awesome sales people! very respectful! went out of there way to help with my purchase! explained everything to my wife and i and what our best options would be! karl was great!! hergie was awesome!! AAAAA+++++ ALL THE WAY!! WILL GO BACK TO NISSAN AGAIN !!!!! More

Always on time when they say they will be done with the work you dropped it off for. work you dropped it off for. More

At planet Nissan, the treaty like family. My service technician, Jason RI just love him. My service technician, Jason RI just love him. More

Nick D. was very pleasant to work with in picking a new car. He was very knowledgeable and addressed all our concerns and questions. The Costco Car program a was very pleasant to work with in picking a new car. He was very knowledgeable and addressed all our concerns and questions. The Costco Car program also helped with obtaining a good price. Nick D. went above and beyond in delivering our new car to our home. We are enjoying our new Pathfinder. More