3,437 Reviews of Planet Nissan - Service Center
I called Planet Nissan before I had my vehicle towed to the Service Department.I was Kindly informed that I did not need an appointment.I got there before my vechicle arrived and was helped by Service Cons the Service Department.I was Kindly informed that I did not need an appointment.I got there before my vechicle arrived and was helped by Service Consultant Heath Marquardt.Heath explained and informed me of what was going to take place after filling out paperwork.I received an email a couple of hours later with the diagnosis and I placed a call and spoke with Heath about the repairs.within an hour my vehicle was ready for pickup.Heath was very Professional & Knowledgeable,Thank You Planet Nissan Service Department for the Great Service & Thank You Mr. Marquardt More
I could not be more pleased. Jarred was helpful, communication was timely, and service was on time as well, Great job Planet Nissan Service Department. communication was timely, and service was on time as well, Great job Planet Nissan Service Department. More
Had to bring the vehicle back for repairs and they made sure to correct things. Friendly staff. Didn't make an appointment either but we did have to wait a day before they got to our vehicle (underandable) sure to correct things. Friendly staff. Didn't make an appointment either but we did have to wait a day before they got to our vehicle (underandable). More
I could not get in touch with anyone on the phone, but when I went in person they got me in the next day. The work was done in a timely manner. I was updated with text messages. I was able to take the shu when I went in person they got me in the next day. The work was done in a timely manner. I was updated with text messages. I was able to take the shuttle home. Overall things were good. More
Making appointment was easy, Their Auto repair department staff was very accommodating, thorough and quick, The car problem was fixed, The charge for the repair is reasonable. staff was very accommodating, thorough and quick, The car problem was fixed, The charge for the repair is reasonable. More
I was a happy customer. Staff were very courteous and helpful. Special mention to Zach, who was my Service Manager. He was professional and attentive. The only thing I was concerned was I have been going helpful. Special mention to Zach, who was my Service Manager. He was professional and attentive. The only thing I was concerned was I have been going to your dealership for all my car need for the last 20 years and last month I came in I was charged for my Tire Rotation when I had my change oil. I was never charged or paid for a Tire Rotation whenever I bring my car for the change oil or every 4 month’s maintenance. More
Worst experience ever not helpful at all not friendly I will never return here I will drive to California before I come back here the service was unexceptionable they need customer service training bad I’v will never return here I will drive to California before I come back here the service was unexceptionable they need customer service training bad I’ve going to Nissan for 8 yrs and this was the worst so much happened I can’t even write it here More
Service was great. Heath always has me in and out on or ahead of time. my Van is running great. never an issue. Actually, a shout out to the cashier too. she was very helpful ahead of time. my Van is running great. never an issue. Actually, a shout out to the cashier too. she was very helpful More