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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,464 Reviews

3,464 Reviews of Planet Nissan - Service Center

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November 14, 2024

Jason is always responsive since you text to make sure everything‘s OK if you need anything he asked Brian intentive service person More

by BLUEKNIGHT312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Planet Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Planet Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2024

Everything was great! Thank you for being on time and efficient. I like the text message updates while I am waiting. More

by BUSHACL
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Planet Nissan responded

Thank you so much for your kind review! We're glad everything went smoothly and that the text message updates kept you informed while you were waiting! We look forward to welcoming you back in the future. If you ever need anything, don't hesitate to reach out!

November 10, 2024

It was great, Ruben took care of me, texted when it was done. No problem at all. First experience of many, I hope they will all happen with such ease. More

by WILLJOS3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Nov 14, 2024 -

Planet Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Pulled up to drop off vehicle, and the greeter checked with service writer if they had time to do oil change same day. Next moment I was checked in was told 2 hours. The had me out in less time. Thank you More

by RUIZD1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonia Juarez
Nov 14, 2024 -

Planet Nissan responded

Thank you for taking the time to share your experience! We're happy to hear that our team was able to accommodate your oil change and get you in and out even faster than expected. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!

November 08, 2024

I always feel taken care of when I bring my car to Planet Nissan for service. The staff are always attentive and pleasant, and they take good care of me and my car. More

by EATMYDESSERTFIRST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in the service department
Nov 14, 2024 -

Planet Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 07, 2024

I love the Nissan product, most importantly The customer service Alex in the service department provides. He is very personal. More

by Christopher Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 14, 2024 -

Planet Nissan responded

Christopher, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 07, 2024

Very helpful staff. Answered all my questions and followed up after the sale to make sure everything was okay. Great overall experience More

by heyvern7
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Planet Nissan responded

Thank you for your kind words! We're delighted to hear that our staff provided you with helpful support and followed up to ensure your satisfaction.

November 07, 2024

Continuity in staff. I have had the same service advisor since purchasing my car. He is very personable. More

by Glennie_adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rojas
Nov 14, 2024 -

Planet Nissan responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team, especially Jason. Maintaining consistent and personalized service is a priority for us, and we're glad it has made a difference for you. We appreciate your loyalty and look forward to continuing to serve you in the future!

November 07, 2024

The service department here is always friendly and helpful. They help me to understand what my car needs are each time I visit. More

by TRAVISMOET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Planet Nissan responded

We're happy you found our staff to be so supportive during your experience here at Planet Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

Work was done in timely fashion and car runs great, professional and work was done quickly More

by ANGELESANTONIO813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 14, 2024 -

Planet Nissan responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

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