3,446 Reviews of Planet Nissan - Service Center
Thanks to Alex from Service Dept. for giving us a great attention, this Centennial location is not close from home, but its worth the drive when you feel welcome and taking care of. attention, this Centennial location is not close from home, but its worth the drive when you feel welcome and taking care of. More
Thanks to Heath for all the help and communication throughout our car’s maintenance at Planet Nissan. We appreciate it and will be back. Thanks! throughout our car’s maintenance at Planet Nissan. We appreciate it and will be back. Thanks! More
When I first got there I felt like he was so eager to tell me every single thing wrong with my car and what I needed. Mind you it only has 21,000 miles. I get it he’s doing his job but never felt this wa tell me every single thing wrong with my car and what I needed. Mind you it only has 21,000 miles. I get it he’s doing his job but never felt this way any other time I’ve serviced my car in the last 5+ years. That’s not why I’m upset although put a bad taste in my mouth. I was told my battery needed to be changed on the online portal. I called because I havent even had my car for three years and he wanted to charge me. Then he figured out it would be covered under warranty once he actually looked. I then receive a phone telling me he has bad news you don’t have the battery for my car and the only one you have is 400 dollars. He then proceeded to let me know I can go to auto zone or Walmart and purchase my own battery. I was so confused, since when do you have a warranty and go to purchase what’s under your warranty yourself??! If you only had a 400 battery why would you not use it since it’s no my fault you don’t have my battery? Or you purchase one and put it in my car? He then told me thats how it was at all the nissans. I took it upon myself to call a different Nissan and they were able to replace my battery no problem just had to get approval to not use a Nissan battery. Mind blown how terrible your customer service how is it one Nissan just makes a phone call and does it no problem but you guys tell me I can purchase my own battery that’s covered under my warranty. Maybe practice more on customer service and less on sales More
Always get vip service at planet nissan all service writers and porters are the best there so friendly and always on top of #1customer servvice writers and porters are the best there so friendly and always on top of #1customer servvice More
Courtney and Charlie were absolute pleasures to work with. They whole car buying experience was painless. Thank you Planet Nissan for such a great experience! with. They whole car buying experience was painless. Thank you Planet Nissan for such a great experience! More
Mr. Andrew Molnar professionally explained all services needed and i was extremely satisfied with the results. Planet Nissan is where i normally buy cars and will surely recommend it to friends. needed and i was extremely satisfied with the results. Planet Nissan is where i normally buy cars and will surely recommend it to friends. More
Great service, Tony always take care of us, I would recommend a friend. I walked away knowing that my mechanical has been taking care of. Thanks Tony recommend a friend. I walked away knowing that my mechanical has been taking care of. Thanks Tony More
Heath is great always get amazing service and he keeps you informed every step of the way making sure your service is done as quickly as possible. you informed every step of the way making sure your service is done as quickly as possible. More
it is good place to have service my service person is great i will always have my car service at centennial nissan they all give great and quick service great i will always have my car service at centennial nissan they all give great and quick service More
Heath was excellent couldn't ask for a better person. Kept me abreast to what was happening which I was very pleased with. Thanks Heath for all your help! Kept me abreast to what was happening which I was very pleased with. Thanks Heath for all your help! More