Planet Nissan - Service Center

My appt was made for 7 am. I was told my car was first in line for an oil change. When they took my car I was told it would take 4 hours because service dept was cut in half. You call that good customer serv line for an oil change. When they took my car I was told it would take 4 hours because service dept was cut in half. You call that good customer service? More

Last time i took the nissan for Service Heath knows his job. He call me and told me what it would cost for the repair. job. He call me and told me what it would cost for the repair. More

No appointment drop off Dropped off my car to have my vehicle serviced for check engine light . Waited patiently under overhang with vehicle for awhile to see if anyone woul Dropped off my car to have my vehicle serviced for check engine light . Waited patiently under overhang with vehicle for awhile to see if anyone would acknowledge me even if there where three employees hanging around. They finally realized I was a customer when another customer started walking up and a female porter asked if I needed help. I understand it was close to 5pm and was the only vehicle that pulled up but this should not happen. I was assigned Jarred as my service advisor and he was more than helpful. Kept me informed on repairs needed and got my vehicle back within that week. If it wasn't for the porter receiving cars in the service department this would easily been a 6 star rating. More

Ken always takes EXCELLENT care of me no matter what the situation small or large .. My experience with him is always pleasurable.. Thank you Ken situation small or large .. My experience with him is always pleasurable.. Thank you Ken More

every time I go get service on my truck, they do an excellent job on returning to my needs. Great customer service skills. Much appreciated. excellent job on returning to my needs. Great customer service skills. Much appreciated. More

Heath was great. Cannot understand why the mechanics can't figure out what is going on with the a/c system in my Rogue. I am now contacting consumer affairs division and possibly my attorney about what can't figure out what is going on with the a/c system in my Rogue. I am now contacting consumer affairs division and possibly my attorney about what can be done about this problem. 112° F is not good for my 2yr old that needs to travel to and from his many Dr. appointments in this unbearable heat. More

Jarred, clif, and Gary are amazing and always makes sure I’m taken care of when I have to bring my car in. Thank you! I’m taken care of when I have to bring my car in. Thank you! More

I I went down Tuesday morning at 8 am Dropped off my car. Jared checked in my car and I was off going home they called me about 11 saying my car is done went down paid my bill it was a very pleasant ordeal f Jared checked in my car and I was off going home they called me about 11 saying my car is done went down paid my bill it was a very pleasant ordeal fast and efficient I always like Planet Nissan.That’s why I always come back More

I've always had great service at this dealership and my service writer was outstanding. I always recommend Planet Nissan to my friends and family. service writer was outstanding. I always recommend Planet Nissan to my friends and family. More

Facilities were quick and efficient, I was very pleased with the service to my vehicle. I plan on returning to the dealer for any further needs. with the service to my vehicle. I plan on returning to the dealer for any further needs. More