3,516 Reviews of Planet Nissan - Service Center
Amazing service The team at Planet are fabulous. Ken, Frank and all the men demonstrate that great service is not a casualty in these uncertain times. I can always The team at Planet are fabulous. Ken, Frank and all the men demonstrate that great service is not a casualty in these uncertain times. I can always count on Frank and his team to take care of me and my vehicles. Thanks Planet Service Team More
The service I received was done conscious of the dangers of Covid Virus. The agency was respectful and made social distancing easy. Thanks Jarred! I of Covid Virus. The agency was respectful and made social distancing easy. Thanks Jarred! I More
Great people To work with, very informative and knowledgeable. The service was great and was done in a timely manner. Thanks again for your assistance in these repairs. knowledgeable. The service was great and was done in a timely manner. Thanks again for your assistance in these repairs. More
Great service from heath keeps me coming back! I have been working with Heath for my past three Nissan pathfinders . He is always eager to help and provides perfect customer service. been working with Heath for my past three Nissan pathfinders . He is always eager to help and provides perfect customer service. More
This man does work with pleasure!I had to visit the service twice this week and he did his job unmistakably ! I will be back for sure.Thank you Heath Marquand! service twice this week and he did his job unmistakably ! I will be back for sure.Thank you Heath Marquand! More
Thank you, Ken! I sent a text to Ken in service around 8:30am in morning (before they open) and he responded for me to bring my car in and they would get it taken car I sent a text to Ken in service around 8:30am in morning (before they open) and he responded for me to bring my car in and they would get it taken care of. The intake process was very efficient. I was in and out in less than ten minutes. I received constant communication throughout the process and was able to look over my cars need from my phone. It was helpful to see what was needed to be done versus hearing over the phone only. Ken let me know my car was ready for pick up a few hours later. Everyone was very professional and helpful throughout my visit yesterday. More
Heath is a great guy. A lot of your service advisors could learn a lot about his customer service. Always Professional, Personal, & Upbeat!! I couldn’t say enough about Heath. Never an issue, always a p could learn a lot about his customer service. Always Professional, Personal, & Upbeat!! I couldn’t say enough about Heath. Never an issue, always a pleasant experience!! You shouldn’t threaten you customers by telling them “If you write a good review for me I’ll take care of you next time“ “Scratch my back and I’ll scratch your back and give you a discount” as one of your advisors told us. There is a lack of customer service in the “Service DEPT!!” We bought 2 cars in 2 weeks and this is the kind of treatment a customer receives? We are NEVER BUYING FROM CENTENNIAL NISSAN AGAIN!! NEVER!! If you don’t like your job then quit!! Someone would gladly replace you without the attitude and threats. Don’t forget you live in a Customer Service Driven City!! We are ALL in the Industry!! If I had said that to my Clients, I’d lose my job!! You want honesty, you got it!! More
Great Service Since we've started coming to Planet Nissan 7 years ago, Ken has always been very professional and a pleasure to see. We love Nissan and the service w Since we've started coming to Planet Nissan 7 years ago, Ken has always been very professional and a pleasure to see. We love Nissan and the service we receive. Thank you. More
I called them four times regarding a service I had on my car and got no return calls. I bought the car from Planet Nissan no more than a month after purchase and I went back to get it fixed because of a noi car and got no return calls. I bought the car from Planet Nissan no more than a month after purchase and I went back to get it fixed because of a noise I was hearing in the engine. They didn’t fix it and when I tried calling and to bring it back they never returned my call. xxxx them. Don’t buy or service anything from this dealership. More