Lanson Keomaka

I really appreciate the time and effort of the day that the team takes looking at my cat and making sure everything is okay. the team takes looking at my cat and making sure everything is okay. More

by ANDREAMEJIA702 Verified Customer Verified Customer

Report | Print

I drive in from Northern Pahrump to go to this dealership because it is the closest. My truck was throwing a crankshaft sensor code so I decided to take it to PN dealership. I called early morning and spoke because it is the closest. My truck was throwing a crankshaft sensor code so I decided to take it to PN dealership. I called early morning and spoke to a service rep and asked to make an appointment to have all three sensor replaced. He told me to call part to make sure they had the crank and two cam sensor. OK, so he transfered me and the parts dept said they had them. Parts transferred me back, however it went to voice mail. I left a message. All day went by and no return call. The next day I called and left another message. All day went by and no returning call. Day three I called and spoke to a woman and told her the situation and she scheduled me an appointment. A few days later I arrived from my appointment and the replacement went smoothly. I waited in the lobby and it took about 4 and 1/2 hours. The mechanic also did a service inspection and said that everything was fine. I had specifically asked them to check my brakes. And my radiator hose that was leaking slightly . The mechanic told me that I could replace the hose however they were waiting for factory o m e parts. I told him to skip those replacement and I would do it myself. However, about 2 weeks I heard a grinding sound when breaking up front. later that day I inspected the brakes myself and discovered that my front passenger side brake pads were worn gone and grinding the grove into the rotor. The maintenance tech had obviously not looked at the front pads. I had the front rotors and pads replaced at Midas in Colorado Springs as I was on a 9 day trip with my wife. If the Nissan Dealer worker had actually done that brake inspection and told me the front brakes were worn, I could have replaced the pads and save the cost of rotors. More

by Troy Verified Customer Verified Customer

Report | Print

The dealer was pretty good service that day and thankful for the lady that help me. for the lady that help me. More

by HLIGHTING1 Verified Customer Verified Customer

Report | Print

The service is always great. I feel comfortable knowing my car is in good hands. I feel comfortable knowing my car is in good hands. More

by TIZZLE125 Verified Customer Verified Customer

Report | Print

What is it to Planet? Nissan was a very nice experience. I was able to login to my laptop and get a lot of work done while I was waiting for my car to be finished. There i Nissan was a very nice experience. I was able to login to my laptop and get a lot of work done while I was waiting for my car to be finished. There is cold water and other beverages available. That was great. More

by CGROBERTSON60 Verified Customer Verified Customer

Report | Print

I was throughly pleased with the customer service I received but felt like I was being heard and well taken care of. received but felt like I was being heard and well taken care of. More

by NANACOOPER20 Verified Customer Verified Customer

Report | Print

Great service, was fast and easy and everyone was helpful especially Sonia. Very please and will return! especially Sonia. Very please and will return! More

by DGILLILAND14 Verified Customer Verified Customer

Report | Print

Parts department was ordering a part it’s been over 2 weeks and when I called they had no recollection of order and now have to order again. weeks and when I called they had no recollection of order and now have to order again. More

by LJLEVIN57 Verified Customer Verified Customer

Report | Print

waited for a part to arrive so i got the car the following day...but it's all good.. following day...but it's all good.. More

by kenny Verified Customer Verified Customer

Report | Print

We purchased a reman transmission for a customers car. The problem is still not resolved. Reman transmission has failed in the first few months of use. Nothing but the runaround from the dealership parts The problem is still not resolved. Reman transmission has failed in the first few months of use. Nothing but the runaround from the dealership parts department. More

by ONESTOPAUTO290 Verified Customer Verified Customer

Report | Print