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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,466 Reviews

3,466 Reviews of Planet Nissan - Service Center

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August 17, 2024

I requested a multi-point inspection, and received one. Among the issues which were addressed, I agreed to have a lube/oil filter & oil change, a battery terminal service, and to have my drive belt replace More

by LIBRABONZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was supposed to be dealing with Sonia, but she never got around to meeting me. Zach was the young man who took my keys while dropping off my Xterra. Although I wasn’t shopping for a new vehicle, Mike Willis engaged me. He brought me a drink of water.
Aug 17, 2024 -

Planet Nissan responded

Thank you for taking the time to leave your feedback. We appreciate your input and will use it to improve our services.

August 17, 2024

I haven't had the best experiences with Nissan, It has been difficult at every angle. Service has been a nightmare, we schedule online and it somehow doesn't schedule, this has happened 2 times now. I hop More

by Racermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Aug 19, 2024 -

Planet Nissan responded

We're sorry for any inconvenience. Please reach out to us so we can assist you.

August 16, 2024

After waiting 4 hours for my car to be serviced, it was returned to me making the same rattling and vibrating noise that I took it in for. Even the Valet guy said "are you sure this is your car, it sounds More

by NissanVersa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia
Aug 17, 2024 -

Planet Nissan responded

We regret to hear about your dissatisfaction. Please give us a chance to address your concerns.

August 16, 2024

The service was completed by the time promised. The technician was extremely helpful. Thanks Jimmie More

by CALISHAGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie
Aug 17, 2024 -

Planet Nissan responded

We're thrilled to hear you had a fantastic experience with us!

August 16, 2024

Always have great service from Alex! Everyone there is very friendly. Especially Impressed with how fast my service was done...thank you! More

by JANGLES1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Lobos
Aug 17, 2024 -

Planet Nissan responded

Your satisfaction is our mission – thank you for recognizing our efforts!

August 14, 2024

They do good work. Prices are too high. Very friendly. Cashier is very polite and friendly. Great coffee! More

by RES91165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Aug 15, 2024 -

Planet Nissan responded

We appreciate your feedback! It's always a pleasure to serve you.

August 13, 2024

Donovan was great , he was very informative great customer service, very attentive , give 10 rating 10 stars More

by SANCHEZU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
Aug 13, 2024 -

Planet Nissan responded

Thank you for your kind words! We’re glad you had a great experience at Planet Nissan.

August 13, 2024

Sonia was rude and unresponsive. I wasn’t even notified when my car was ready for pickup. More

by NILASPIVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia
Aug 13, 2024 -

Planet Nissan responded

We apologize for any frustration. Please contact us to discuss your concerns further.

August 13, 2024

Outstanding service with Planet Nissan. This was my second vehicle with them! Thank you Planet Nissan!!! More

by JAISHORT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight, Jesus Avalos
Aug 15, 2024 -

Planet Nissan responded

CONGRATULATIONS ON YOUR PURCHASE! We are glad to hear you have received outstanding service during your buying process with us. Thank you for being a part of the Planet Nissan family and choosing to do business with us. We're here for you.

August 12, 2024

they were super helpful and got everything done in a quick time per usual when i come here More

by KALIDOWNEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jason
Aug 12, 2024 -

Planet Nissan responded

We’re thrilled to hear you’re pleased with our service. Thank you!

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