3,446 Reviews of Planet Nissan - Service Center
tires today was just a standard oil change but I got tires a while back and I didn't know it was time to rotate them. I like that Heath is able to look at today was just a standard oil change but I got tires a while back and I didn't know it was time to rotate them. I like that Heath is able to look at my cars history and do what needs to be done because I really cant remember all the little things like that. More
5,000 mile service When I brought my car in for an oil change about a month ago Jared informed me that I needed a recommended service done because my car had reached 15, When I brought my car in for an oil change about a month ago Jared informed me that I needed a recommended service done because my car had reached 15,000 miles. I told him I was unable to do it then but that I would get it done in the near future. Being the nice guy that he is he reminded me of the service in an email because it's very important that I get it done. So yesterday, Jan 3rd 2020 I called Planet Nisson and asked for Jared of course and scheduled an appointment for the same day at 2 pm. He was very friendly on the phone. When I pulled up to the service shop he greeted me right away shook my hand and was very professional. He informed me it would take about two to two-and-a-half hours. When my car was ready he called me right away. My car was washed also which I loved. Jared treated me very well, he's a nice guy. More
Always the best!! I always get the best service at Planet Nissan. I can trust that I always get the best service and get treated respectfully. Thank you. I always get the best service at Planet Nissan. I can trust that I always get the best service and get treated respectfully. Thank you. More
Excellent Customer Service Jarred always provide an excellent customer service. Friendly and someone you can trust. He will tell you just exactly what needs to be done in your Jarred always provide an excellent customer service. Friendly and someone you can trust. He will tell you just exactly what needs to be done in your car. Very happy with the service that he provides. Thank you, Jarred for your time & effort assisting us. More
Ken was just bad, he treated me really bad As soon I arrived a nice man came and asked my name and told me to wait for a representative, then Ken arrived never said hi, or good morning, he ask As soon I arrived a nice man came and asked my name and told me to wait for a representative, then Ken arrived never said hi, or good morning, he asked why are you here for, since that moment I knew is going to be hard. I told him and he start taking pictures, he said initial and sign here, I asked what I am signing, he replied very nasty, is what you told me the car have. And is going to be about 3 hours so don't wait here. I called at 3 pm no response, I called at 4:20pm mo response, I called my sales person Mike and ge told me that the car was ready. KEN IS THE WORST PERSON I MEET IN NISSAN when I bought the car and brought back to service MIKE AND JOSE were very nice. Please educate your people in service department. EDUCATE KEN More
Best Service Writer Tim Curlee is the reason I service my car at Planet Nissan. He always takes care of my vehicle while considering my budget and schedule. I trust that Tim Curlee is the reason I service my car at Planet Nissan. He always takes care of my vehicle while considering my budget and schedule. I trust that he will order the service I need and not try to convince me to do other unnecessary service. He’s the best service employee I’ve ever worked with! More
Oil change and tire rotation. Great job by a great service department. My one wish is you could speed up the process without sacrificing quality. 2.5 hrs is a long time to wait. Great job by a great service department. My one wish is you could speed up the process without sacrificing quality. 2.5 hrs is a long time to wait. More
Excellent as usual Fantastic service inspected everything and just great. The service technicians recommended some cleaning of of the engine of the vehicle. It was also Fantastic service inspected everything and just great. The service technicians recommended some cleaning of of the engine of the vehicle. It was also recommended that I change the air filter of the cabin More
Excellent service Heath always communicates what needs to be done, how long it will take and how much it will cost. I appreciate all the information. We bring all our c Heath always communicates what needs to be done, how long it will take and how much it will cost. I appreciate all the information. We bring all our cars here for service. More
Super service! We brought our new Nissan Frontier back twice for Smog testing and a new hitch installed. The personnel were very kind and accommodating and the servi We brought our new Nissan Frontier back twice for Smog testing and a new hitch installed. The personnel were very kind and accommodating and the services didn’t take long at all. So far, 2 very positive experiences. Thanks Jose and Davit! More