Planet Nissan - Service Center

Service was Fast and my drive seems better. And they washed my car. Thank-you And they washed my car. Thank-you More

We had done our homework on the internet before we stepped foot onto the lot at Planet Nissan. We went in looking for certain things, but keeping our minds open to other cars we might find on the lot. stepped foot onto the lot at Planet Nissan. We went in looking for certain things, but keeping our minds open to other cars we might find on the lot. The pricing given at planet Nissan was very similar to what we had seen recommended on Kelley Blue book. Cryst My daughter and I went car shopping on Monday and were meet by Karl. He is a very friendly salesman who did not pressure us at all. He was happy to show us both new and certified used cars that we asked to see. We were able to test drive the cars we requested to with no problems. Karl helped us find the car that fit our needs and made sure our questions were answered throughout the entire process. He was very personable and knowledgeable. He handed us over to Gary in financing, and was still there to help us out to the car when we were all finished. Karl made our car-buying experience much more enjoyable than we had planned on. Gary in financing had All of our paperwork ready to go. When we went into his office. He was able to get us a lower percentage rate that we had originally been quoted, which was an added benefit. He explained things to us very well and helped us understand the things that we had questions about. There was a lot of signing, but he stepped us through absolutely everything. I couldn't have asked for anything better for a financing guy. We took the car in for a window tint. The gentleman who met us outside (he gave us his name, but I cannot recall it )was very friendly and helped us out right away. Angie was very helpful in explaining our tint choices. My only problem is that I have bubbles in the tint right now, and I'm not sure if that's just "part of the process" because no one explained it to me. We didn't notice the bubbles until we were driving home, then saw that they are in all of the windows. We will wait the 5 days that we're not allowed to open or close the windows and figure it out from there. It just would have been nice if someone would have mentioned it because I told them we had never taken a car in to have the windows tinted before. All in all, I would highly recommend planet Nissan. The entire experience from walking through the door to leaving the windows tinted was very positive. My daughter had never bought a car before, and now I feel like she has the understanding of how the experience should be. Thanks so much, especially to Karl for all your help! More

From the first time I spoke to Ruben I knew that he would direct me in the right direction to get my wife's Juke taken care of. He advised me who I needed to contact within the Firestone organization (Bridge direct me in the right direction to get my wife's Juke taken care of. He advised me who I needed to contact within the Firestone organization (Bridgestone), and have them take responsiblilty for what they did to my wife's vehicle, and they finally took care of it. Nissan as usual took care of us, and repaired the damages that Firestone did. Considering how long it took to get the vehicle ruuning again, it wasn't on Nissan, the holdup was on Bridgestones end with getting approval for Nissan to correct their (Firestones) mistake. Granted it took 2 months from the time the Juke was towed in until I/we drove out of Nissan with the vehicle. Again, all of this was on Bridgestone. More

Great Customer Service like always. service writer Donovan always goes above and beyond to answer all my questions. Very satisfied. service writer Donovan always goes above and beyond to answer all my questions. Very satisfied. More

Awesome service! Very professional and quick, was able to get appointment when I needed it. Very professional and quick, was able to get appointment when I needed it. More

They provided great service. I appreciated the $5 off an oil change that the Service Manager sent me. I appreciated the $5 off an oil change that the Service Manager sent me. More

Amazing service, fast service, amazing staff and helpful people. Very satisfied with my experience at planet Nissan. people. Very satisfied with my experience at planet Nissan. More

I had an appointment for an oil change. However, what’s the purpose of taking the time to make an appointment when it takes 2 hrs for your vehicle to be ready. When I asked why it was going However, what’s the purpose of taking the time to make an appointment when it takes 2 hrs for your vehicle to be ready. When I asked why it was going to take 1.5-2 hrs for the oil change, the answer was because there’s a lot of other vehicles ahead of me. I understand if I was a walk-in, but I had an appointment and I still had to wait 2 hours. It’s extremely inconvenient and there’s no purpose to make an appointment. There are other locations that you can get your vehicle serviced within 30-45 min for oil change. More

Wait time was quick and Debbie was nice and friendly, kept me updated on my service. kept me updated on my service. More

I have followed Ken V. Anywhere. He has taken very good care of me and my Altima. Anywhere. He has taken very good care of me and my Altima. More