
Platinum Chevrolet
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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First time serving my truck at Platinum Chevrolet, which I was very impressed with serves time as well as professionalism. I was very impressed with serves time as well as professionalism. More
Service was good, facility was clean and nice waiting area. Service department ran on time area. Service department ran on time More
Miss underwing on my part alls good Thank you see you Tuesday good day By Tuesday good day By More
Everyone was very nice and handled my vehicle in a wonderful amount of time. I am very happy and would recommend them toy friends wonderful amount of time. I am very happy and would recommend them toy friends More
I found platinum Chevrolet very accommodating. They took care of everything. I brought my car up there for which was its first major service. They took care of everything. I brought my car up there for which was its first major service. More
We have bought several trucks and cars from them and will continue to be back because of the excellent service. We recommend them to other business and friends and family’s often. It truly is a great re continue to be back because of the excellent service. We recommend them to other business and friends and family’s often. It truly is a great relief knowing we can make one call or text and they will with out a doubt find us the best vehicle, price and terms that they can for us. Usually with a 1 day turn around. More
Keith Butler is a very knowledgeable, exceptionally courteous, responsive service professional. I thank him for being a very commendable professional. However, I will never buy as much as a toothpi courteous, responsive service professional. I thank him for being a very commendable professional. However, I will never buy as much as a toothpick from Platinum Chev. I have used Platinum only for warranty service as the geographically closest Chev dealer of 5. During purchase negotiations for the 2022 Bolt EUV Premier, Platinum sales agreed to swap out the bulky all weather floor mats for ordinary carpet mats. When I later took delivery you advised you were not going to do that after all. I discovered it was a $100 retail item when I actually purchased the replacement mats from the Sonoma dealer. What an obnoxious disgusting display of your lack of customer respect. Mr Butler is fantastic, Platinum Chevrolet is an entirely opposite class of entity to be generally avoided and to be actively recommended against to anyone who needs to be warned. Warranty is now almost expired I likely will not visit Platinum again. In 26 personal vehicle purchases over many years I never experience a dealer with such repulsive disregard for customer interaction. You are fine with risking a customer relationship over an item of such minuscule value. I feel obligated to start what I should have started after the purchase and actively post numerous reviews to reach out and warn other consumers More
Keith provided professional customer service. He represents what proper professionalism and customer service should be. He represents what proper professionalism and customer service should be. More