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Platinum Chevrolet

Santa Rosa, CA

4.5
594 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 594 reviews

January 02, 2026

Jose was great! He came in at the quoted price and kept me informed of the progress. More

by Rangel5972
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
Jan 02, 2026 -

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

January 02, 2026

Quick fast and easy. Understood my frustration and was quick to try to help. Thankful for the great customer service More

by awallishammond
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
December 30, 2025

My husband and I had a great experience purchasing our car with Platinum Chevrolet. Everyone was friendly. Our salesman Cesar was wonderful!! Walked us through everything. We left the dealership confident More

by littlerusticfarmhouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Oceguera
Dec 30, 2025 -

Platinum Chevrolet responded

We're so glad to hear you had a great experience with us! Please come see us for any service needs we look forward to taking great care of you long after the sale. Thank you for the awesome feedback and have a great day!

December 30, 2025

Poor communication. No knowledge of the product to fix it. Had to take it in twice for same issue. Not timely. Didn't live up to stated commitments Disappointed compared More

by damenba
Recommend Dealer
No
Employees Worked With
JOSE DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
Dec 31, 2025 -

Platinum Chevrolet responded

Thank you for letting us know about your recent visit to Platinum Chevrolet, we are certainly disappointed to hear of your experience. I'm unable to look up your visit with the information I have but would love the opportunity to help you and make the situation right. Could you please reach out to me directly so I that I can see what we can do on your behalf? Thank you, David Barnes General Manager Platinum Chevrolet dbarnes@platinum-chevy.com

December 29, 2025

Did everything they could to get it back to me as soon as possible. Don't have any more to say More

by nicholascynor
Recommend Dealer
Yes
Employees Worked With
Odin
Jan 01, 2026 -

Platinum Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Platinum Chevrolet

December 29, 2025

I like the guy Jose is a professional and not pushy Jose is a professional who puts his customers first and doesnt apply sales pressure More

by SOM.VANNARA88
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
Dec 30, 2025 -

Platinum Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Rumsower, Service Manager

December 27, 2025

Excellent service and great communication regarding progress on my vehicle. I have been using Platinum for years on service on my truck, and it’s always been excellent. More

by allengary707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odin
Dec 27, 2025 -

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

December 26, 2025

One of the better dealerships. But 2 hours for an oil change?? Need I say more... More

by nhaemel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Platinum Chevrolet responded

Thank you for the feedback, we do truly appreciate it. We certainly strive to be more timely than this and will review our processes with the team to make sure we are either on schedule or set a better time expectation up front if we get backed up in the shop for some reason. Thank you again and have a great day!

December 25, 2025

Juan was very patient and very helpful I would recommend him to all of my family and friends More

by pelayoruizfredy
Recommend Dealer
Yes
Employees Worked With
Juan Leal
Dec 26, 2025 -

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Scott Daniels, General Sales Manager

December 24, 2025

Fast efficient and professional Very pleased with the customer service and personel would recommend them to others More

by NICK@INTEGRASPEC.COM
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Dec 24, 2025 -

Platinum Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Rumsower, Service Manager

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