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Platinum Chevrolet

Santa Rosa, CA

4.4
746 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 746 reviews

December 11, 2025

I have faith in the dealer. I had asked to have my phone synced to my car, I had to ask 4 times and the final time was when I was about to leave I had to ask them to do it again More

by LINDAKTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
????No names were exchanged
Dec 12, 2025 -

Platinum Chevrolet responded

Hi, thank you for your review; we are happy to pass along your comments to the team here at Platinum Chevrolet in order to make those necessary training adjustments so that we can assist you more efficiently in the future. Thank you again and have a great day!

December 09, 2025

Great helpful service All of the staff go above and beyond to take care of the customer. I feel I am truly cared about by all members of the staff I have interacted with More

by kofdiamonds8
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
Dec 09, 2025 -

Platinum Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Platinum Chevrolet, we look forward to having you as a valued customer for many years to come! Eric Rumsower, Service Manager

December 07, 2025

Craig de Koning has been extremely helpful with our service fleet and accommodating in locating all our trucks to our as specifications! More

by Stryker Fire & Security
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hunt, KEITH BUTLER
Dec 07, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Daniels, General Sales Manager

December 07, 2025

Check-in process is polite and professional. But I don’t feel that cost is comparable to other businesses. More

by jud29
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Dec 08, 2025 -

Platinum Chevrolet responded

Jud, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Eric Rumsower, Service Manager

December 03, 2025

We showed up asked for Craig he came out instantly. We talked for about 10 minutes and he explained the best vehicle for our needs. We agreed, they sent the paperwork over we signed it and the vehicle More

by james@jawbiz.com
Recommend Dealer
Yes
Employees Worked With
Craig De Koning. Our usual contact.
Dec 04, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Daniels, General Sales Manager

December 02, 2025

Helpful and courteous He looked up my warranty and made sure my car got checked out, so I wouldn't worry about the noise. He communicated with me what the mechanics thought the noise was and so now I don't More

by Tinalgeff
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
Dec 02, 2025 -

Platinum Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Rumsower, Service Manager

December 02, 2025

MR. MORENO WAS DILIGENT, COURTEOUS, AND DEMONSTRATED EXCELLENT KNOWLEDGE OF FEATURES AND UPGRADES THAT THE 2026 SUBURBAN HAS OVER THE 2023 MODEL YEAR THAT WE ALSO PURCHASED WITH JOSHUA AS OUR SALESMAN More

by gnh623
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MR. JOSHUA MORENO
Dec 02, 2025 -

Platinum Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Daniels, General Sales Manager

December 02, 2025

We were taken care of and Keith kept us informed about when ready! He estimated 3 hours for 3 recalls and it was not quite three hours. Excellent. More

by Northern Californian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Dec 02, 2025 -

Platinum Chevrolet responded

Thanks for sharing your thoughts about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

November 29, 2025

They are helpful and explain all that is required or possibly needed. They are also very friendly and greet you on arrival. More

by pangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Nov 29, 2025 -

Platinum Chevrolet responded

Thanks for sharing your thoughts about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

November 26, 2025

Not pushy, very friendly, helpful. Found me a better rate than I was able to without me even asking More

by jensenjoe7
Recommend Dealer
Yes
Employees Worked With
Lakita
Nov 26, 2025 -

Platinum Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Platinum Chevrolet. Scott Daniels, General Sales Manager

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