Platinum Chevrolet
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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They were able to get me the information that I needed in a timely manner. They returned my calls promptly and answered all my questions. Which is why I purchased the vehicle. a timely manner. They returned my calls promptly and answered all my questions. Which is why I purchased the vehicle. More
Friendly Informative Kept promises Car ready on time. Allowed me to leave my car until I was ready to pick it up Allowed me to leave my car until I was ready to pick it up More
Very nice and as always done on time! !!!!!thank you for your service until next time !!!!!thank you for your service until next time More
I had a great experience of platinum Chevrolet. The staff was wonderful. The finance department was so great so supportive Juan the person who I purchased the car from was so great. He explained th The staff was wonderful. The finance department was so great so supportive Juan the person who I purchased the car from was so great. He explained the car he sat with me went through every function on my steering wheel showed me how to use my new dash it was great I cannot complain. Mark was also wonderful. He went through every single paper with me and I appreciate it so much. More
I think they are good, but have the potential to be even better with a little more effort and communication. better with a little more effort and communication. More
Everything went great. Everyone was professional and helpful. I would definitely come back. Good work Platinum Chev. Everyone was professional and helpful. I would definitely come back. Good work Platinum Chev. More
Real quick and short, took care of business No thanks Go away the surveys are now the worst part of the service away the surveys are now the worst part of the service More
The service was excellent and professional. My car was handed with care and I was very happy 😊 My car was handed with care and I was very happy 😊 More
Took my car in for the passenger side window that it was not working since they changed the battery in the car and had to takeoff the fender. I told them this when I turn the Karen to have them, fix the win not working since they changed the battery in the car and had to takeoff the fender. I told them this when I turn the Karen to have them, fix the window to go up and down, and they set came back and said they needed to order a switch. When I took it back in. Actually, I waited for their call a week and a half and then decided I'll go in and the fellow says oh we have your switch. Do you want us to put it in and I said yes. And then he came back after about an hour or two and said the switch does not work and I'm going to have an electrical Guy look at it. He looked at it and found the problem right away that the wires were unattached from the previous time that they put the battery in. They did not say they were sorry or anything and charged me over $300 to reattached the wires, so the window worked. I also had the same problem with the emergency break. I asked them if they could fix it and so they tried and found out that the cables needed to be replaced and it did not change the break holding the car at all. No. I am waiting for new cables to come that I found online so they can put them on.! This is why I am not happy with the dealership! More



