Platinum Chevrolet

My car was in the shop for 2 weeks, and I wouldn't get a call back when I was told I had to call in to get updates. After I had already described the rare sound it was making, I was asked to go to the shop call back when I was told I had to call in to get updates. After I had already described the rare sound it was making, I was asked to go to the shop to drive my car with the mechanic to listen to the sound my car was making, so the mechanic knew what I was talking about. The sound was undeniable. I was told twice that my vehicle was being worked on when it wasn't. I was also told that the engine had to be “torn out” before they knew the problem. When I asked about a loaner car, I was told I couldn't borrow a car until it was being worked on, but it wasn't my fault that my car sat there for a few days before they could get to it. Unfortunately, this was a bad and frustrating experience for me, and I would not recommend that anyone get their vehicle serviced there unless it is still under warranty. I felt that communication and experience were lacking in my case. More

Very good service, they were friendly, very fast, efficient, and they delivered my car on time. efficient, and they delivered my car on time. More

There was hot water in the rest room and they were able to get the model I wanted. Very respectful and courteous. Clearly superior. to get the model I wanted. Very respectful and courteous. Clearly superior. More

All of the people were friendly and professional. The work was completed in a timely fashion and I enjoyed walking around the dealership. What a great collection of cars to choose from! Very tempt The work was completed in a timely fashion and I enjoyed walking around the dealership. What a great collection of cars to choose from! Very tempting! More

It's always good to know I can rely on platinum Chevrolet to take care of my car and I have been going there for 24 years starting with my Saturn view in 2002 and now my 2020 equinox. They always seem to be to take care of my car and I have been going there for 24 years starting with my Saturn view in 2002 and now my 2020 equinox. They always seem to be interested in my needs and help me to keep my experience positive and not too expensive. More

Purchased several cars already never any issues… they know the task at hand and will get it done financing wise know the task at hand and will get it done financing wise More

On the advice of counsel, I invoke my fifth amendment privilege against self-incrimination and respectfully decline to answer your question privilege against self-incrimination and respectfully decline to answer your question More

Jose was wonderful to work with and was availible when ever i needed. Only area where it fell short was my car was extremly dirty after being at the dealership for several weeks. ever i needed. Only area where it fell short was my car was extremly dirty after being at the dealership for several weeks. More

Easy to schedule and match my availability. Friendly knowledgeable staff. It is why I come to this dealership rather than the one in my town or where I purchased the vehicle Friendly knowledgeable staff. It is why I come to this dealership rather than the one in my town or where I purchased the vehicle More

Very eager to sell! I submitted online inquiry and got text, email and phone call all within an hour. I submitted online inquiry and got text, email and phone call all within an hour. More