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Platinum Chevrolet

Santa Rosa, CA

4.5
396 Reviews

3001 Corby Ave

Santa Rosa, CA

95407

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Showing 396 reviews

January 21, 2020

We came in there. We worked with Charlie and Tim. Charlie went over and above and out of his way to make sure that our needs were met I did not push us. Very nice experience. More

by PHIL62
Recommend Dealer
Yes
Employees Worked With
Charlie , MARK HOBBINS, TIM HUNT
Jan 28, 2020 -

Platinum Chevrolet responded

Hi, thank you so much for your wonderful review. We are pleased to hear that Charlie and Tim were helpful. If you have any further needs or questions, please give us a call. We're always happy to help!

January 14, 2020

Will be back for the next service for my Camaro for sure! My car was ready in less then 1hr!! I also found 2 sick shirts for only $10 ea. 👍 More

by GARCIAMINA
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but, he was very friendly and professional!
Jan 28, 2020 -

Platinum Chevrolet responded

Thanks so much for taking time to share some of the details of your experience! Thank you for choosing Platinum Chevrolet Santa Rosa. We hope to see you soon!

January 10, 2020

Delays. No communication 9:30 appointment for a simple tire rotation/check service. Was told the car wouldn't be ready until 1! Why the appointment? Was told I'd get a call More

by mgjanus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin
Jan 28, 2020 -

Platinum Chevrolet responded

We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to work towards a resolution, so if you are willing. For car wash we are trying to save water so if you request car wash we will do it for you.

January 10, 2020

From the moment I walked in to the end I felt valued and looked after. Charlie and his counterparts all worked with me very well and were professional. More

by DANMOON7
Recommend Dealer
Yes
Employees Worked With
Charles Irwin , SCOTT DANIELS, TIM HUNT
Jan 28, 2020 -

Platinum Chevrolet responded

Thank you very much for taking time to leave us a great review! We are pleased to hear about your great experience at Platinum Chevrolet! we are happy to pass along your comments to Charlie and his counterparts.

December 30, 2019

Merry Xmas Daniel took great care of us, we knew what the cost was up front and were so surprised when we picked up the car it was all under warranty... More

by L.VANHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gentry
Jan 28, 2020 -

Platinum Chevrolet responded

Hi, thank you so much for your wonderful review. We are pleased to hear that Daniel was helpful. If you have any further needs or questions, please give us a call. We're always happy to help!

December 24, 2019

service department Just a nice place overall for buying my new car, and service department. I would recommend this dealer to my family and coworkers. Thank you. More

by TERRI10
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
CESAR OCEGUERA, TIM HUNT, BRANDON BEISECKER
Jan 28, 2020 -

Platinum Chevrolet responded

Thank you very much for taking time to leave us a great review! We are pleased to hear about your great experience at Platinum Chevrolet! Enjoy your new car and if there is anything else we can do for you, please feel free to give us a call.

December 19, 2019

Service Unfortunately, I have had to drop off my vehicle several times over the past few months for the same issue. Things were either forgotten, overlooked, More

by AJWINTER
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 28, 2020 -

Platinum Chevrolet responded

We regret that you had a negative experience with us but are glad you brought this to our attention. Please call our Service Manager at (707) 525-1800 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

December 18, 2019

Auto Service Everyone I encounter at Platinum Chevrolet is great to work with. Its clear they understand my truck and what is needed to keep it running smoothly. More

by geoffreyhicks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENN PERSALL
Jan 28, 2020 -

Platinum Chevrolet responded

Thank you very much for taking time to leave us a great review! If there is anything else we can do for you, please feel free to give us a call

December 13, 2019

Found a truck i wanted on Autotrader. This dealer had, good price. Didn't haggle, just bought. I was "to the point" and so were they. In'n out in three hours. Good stuff, mike More

by MIKEARMIENTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEAN TREAT, TIM HUNT
Jan 28, 2020 -

Platinum Chevrolet responded

Thank you for taking the time to let us know about your experience! We're so pleased to hear that you enjoyed your visit with our team. If you have any further needs or questions, please give us a call. We're always happy to help!

December 11, 2019

oil change tire rotation In for oil change and tire rotation. Service writer was very courteous and professional. Needed transportation back to work. Service writer set up tra More

by janakosantiques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot other employees name, MARY GAIL BAKER
Jan 28, 2020 -

Platinum Chevrolet responded

Thank you so much for your wonderful review! We're so pleased to hear that you enjoyed your visit with our Service Department. If you have any further needs or questions, please give us a call. We're always happy to help!

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