
Platinum Chevrolet
Santa Rosa, CA
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We came in there. We worked with Charlie and Tim. Charlie went over and above and out of his way to make sure that our needs were met I did not push us. Very nice experience. went over and above and out of his way to make sure that our needs were met I did not push us. Very nice experience. More
Will be back for the next service for my Camaro for sure! My car was ready in less then 1hr!! I also found 2 sick shirts for only $10 ea. 👍 My car was ready in less then 1hr!! I also found 2 sick shirts for only $10 ea. 👍 More
Delays. No communication 9:30 appointment for a simple tire rotation/check service. Was told the car wouldn't be ready until 1! Why the appointment? Was told I'd get a call 9:30 appointment for a simple tire rotation/check service. Was told the car wouldn't be ready until 1! Why the appointment? Was told I'd get a call by 12 for an update. No call. After several calls in, I learned car won't be ready until 4. Took several calls in to get the authorization for the Lyft ride to pick up. Messed up plans for the day. No car wash. Disappointing. More
From the moment I walked in to the end I felt valued and looked after. Charlie and his counterparts all worked with me very well and were professional. looked after. Charlie and his counterparts all worked with me very well and were professional. More
Merry Xmas Daniel took great care of us, we knew what the cost was up front and were so surprised when we picked up the car it was all under warranty... Daniel took great care of us, we knew what the cost was up front and were so surprised when we picked up the car it was all under warranty... More
service department Just a nice place overall for buying my new car, and service department. I would recommend this dealer to my family and coworkers. Thank you. Just a nice place overall for buying my new car, and service department. I would recommend this dealer to my family and coworkers. Thank you. More
Service Unfortunately, I have had to drop off my vehicle several times over the past few months for the same issue. Things were either forgotten, overlooked, Unfortunately, I have had to drop off my vehicle several times over the past few months for the same issue. Things were either forgotten, overlooked, or a wrong part was ordered. Staff is friendly but difficult to get on the phone. Mr service provider apparently no longer works for the company. More
Auto Service Everyone I encounter at Platinum Chevrolet is great to work with. Its clear they understand my truck and what is needed to keep it running smoothly. Everyone I encounter at Platinum Chevrolet is great to work with. Its clear they understand my truck and what is needed to keep it running smoothly. More
Found a truck i wanted on Autotrader. This dealer had, good price. Didn't haggle, just bought. I was "to the point" and so were they. In'n out in three hours. Good stuff, mike This dealer had, good price. Didn't haggle, just bought. I was "to the point" and so were they. In'n out in three hours. Good stuff, mike More
oil change tire rotation In for oil change and tire rotation. Service writer was very courteous and professional. Needed transportation back to work. Service writer set up tra In for oil change and tire rotation. Service writer was very courteous and professional. Needed transportation back to work. Service writer set up transportation to and from my store. Thank you. More