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Platinum Chevrolet

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.4
746 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 746 reviews

November 20, 2025

The dealership and their extended warranty negotiations were extremely slow, causing us expenses in a rental car. We were never offered a loaner. More

by CONNISKAY4369
Recommend Dealer
No
Employees Worked With
Odin who was polite and nice
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Nov 20, 2025 -

Platinum Chevrolet responded

Thank you for reaching out, we appreciate the feedback. Unfortunately, due to your aftermarket service contract company there were additional delays while they sourced and shipped us aftermarket or used parts to install which is all that was covered by the service contract. Those delays were outsi de of our control, but we do apologize that you experienced these delays. Thank you again for reaching out, we hope you have a wonderful day!

Dec 18, 2025 -

CONNISKAY4369 responded

I understand all of this. I am saying your company's only option for extended warranty was YOUR Aftermarket service company. This is a inferior company AND that Platinum Chevrolet should have offered us a loaner. My son is stuck with this lemon of a truck and will have to use your company in the future to fix stuff but I'll never use your company for cars again.

Dec 19, 2025 -

Platinum Chevrolet responded

Based on my knowledge of the situation, the information you are providing does not add up. Is it possible for you to email me or call me directly so that I can better understand the situation in its entirety and see if there is additional support I can provide? Thank you, David Barnes General Manager dbarnes@Platinum-chevy.com 707-324-2023

November 20, 2025

Very friendly and helpful pointing out everything that needed to be done to my truck. It's a good feeling knowing that when I bring my truck to platinum Chevrolet I will get excellent service Thank you More

by markmcfarland94
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
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Nov 20, 2025 -

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

November 20, 2025

Odin was professional, communicative and the service work was high quality I will return to Platinum for my next need More

by chuckjuhnke
Recommend Dealer
Yes
Employees Worked With
Odin Mena Borja
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Nov 20, 2025 -

Platinum Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Rumsower, Service Manager

November 19, 2025

Friendly Informative Kept promises Car ready on time. Allowed me to leave my car until I was ready to pick it up More

by donaldcliver
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
Report | Print
Nov 19, 2025 -

Platinum Chevrolet responded

Thanks for sharing your thoughts about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

November 18, 2025

Very nice and as always done on time! !!!!!thank you for your service until next time More

by COBBRUNO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2025 -

Platinum Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Platinum Chevrolet, we look forward to having you as a valued customer for many years to come! Eric Rumsower, Service Manager

November 15, 2025

I think they are good, but have the potential to be even better with a little more effort and communication. More

by 1HAPPYAMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
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Nov 16, 2025 -

Platinum Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Rumsower, Service Manager

November 15, 2025

I had a great experience of platinum Chevrolet. The staff was wonderful. The finance department was so great so supportive Juan the person who I purchased the car from was so great. He explained th More

by adela.pagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jain, Mark , finance dept
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Nov 15, 2025 -

Platinum Chevrolet responded

Thanks for sharing your thoughts about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Scott Daniels, General Sales Manager

November 14, 2025

Real quick and short, took care of business No thanks Go away the surveys are now the worst part of the service More

by nstuart0627
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER, KEITH BUTLER
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Nov 14, 2025 -

Platinum Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Chevrolet! Eric Rumsower, Service Manager

November 14, 2025

Everything went great. Everyone was professional and helpful. I would definitely come back. Good work Platinum Chev. More

by Idk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Report | Print
Nov 14, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Rumsower, Service Manager

November 13, 2025

The service was excellent and professional. My car was handed with care and I was very happy 😊 More

by m.guastavino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Report | Print
Nov 13, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Rumsower, Service Manager

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