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Platinum Chevrolet

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.4
746 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 746 reviews

October 30, 2025

I do not feel Platinum is honest nor loyal to their customers based my experience More

by dflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KEITH BUTLER
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Oct 30, 2025 -

Platinum Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message to dbarnes@platinum-chevy.com with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. David Barnes, General Manager

October 26, 2025

Excellent customer service, quick to reply to questions and prompt ETA updates. Feel very taken care of as a customer and feel great about doing future buisseness with Platinum Chevrolet based of Jose's cu More

by kofdiamonds8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Report | Print
Oct 26, 2025 -

Platinum Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Chevrolet! Eric Rumsower, Service Manager

October 25, 2025

I had a great experience at Platinum Chevrolet staff was friendly and got me in and out. They were very nice it was a good experience! Thank you. More

by kylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Report | Print
Oct 25, 2025 -

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

October 25, 2025

He was very helpful with questions I have. He took the time to show me in my car where to check on the panel the time when the oil needs to be change....and I love the fact that you have shutt More

by mssnellma
Recommend Dealer
Yes
Employees Worked With
Odin
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Oct 25, 2025 -

Platinum Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Eric Rumsower, Service Manager

October 24, 2025

I was greeted quickly by Keith and the check in process was seamless. I waited on site in the comfortable lounge and my vehicle was ready earlier than expected. Very pleased with my service More

by ktsuacci
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER, KEITH BUTLER
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Oct 24, 2025 -

Platinum Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Chevrolet. Eric Rumsower, Service Manager

October 24, 2025

Consice amf efficient I appreciated how efficient helping he was Overall, he gave excellent service More

by Doughty5635
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER, KEITH BUTLER
Report | Print
Oct 24, 2025 -

Platinum Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Rumsower, Service Manager

October 24, 2025

Provided great service and prompt turnaround. They keep you informed about the steps that are need. More

by noel12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
Report | Print
Oct 24, 2025 -

Platinum Chevrolet responded

Thanks for sharing your thoughts about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

October 24, 2025

Service was friendly and relaxed. I was able to get a lot of work done in the lobby while waiting. More

by Synchro593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Report | Print
Oct 24, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Rumsower, Service Manager

October 23, 2025

Keith was very helpful and available. He was kind to listen to my questions which showed my ignorance about car mechanics I am grateful for the treatment I received More

by Virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Report | Print
Oct 26, 2025 -

Platinum Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Chevrolet. Eric Rumsower, Service Manager

October 23, 2025

Very efficient. Nothing was wrong going in. Just the first time oil change. Good job team! More

by Skeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
Report | Print
Oct 23, 2025 -

Platinum Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Rumsower, Service Manager

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