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Platinum Chevrolet

Santa Rosa, CA

4.6
384 Reviews

3001 Corby Ave

Santa Rosa, CA

95407

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Showing 384 reviews

April 20, 2019

Super Experience Oscar has been a great salesman. Very professional and caring with finding ways to meet our particular needs. I love his gentle and humble manner when More

by pturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARK HOBBINS, OSCAR PEREZ, TIM HUNT, KEN SCHOLL
May 28, 2019 -

Platinum Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Oscar and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure!

April 19, 2019

Wonderful time at chevy! Great dealership- felt very comfortable and that the salesman was listening to what I wanted in a new vehicle without being pushy. Oscar showed me a v More

by Cference8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON FARAJI, OSCAR PEREZ, LESLIE MUSANTE
May 28, 2019 -

Platinum Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience with our Sales Team especially Oscar. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

April 19, 2019

Good service technically. Bad service communicating with us We brought our Chevy Bolt in for service on April 16 because the driver window was not opening or closing properly. Platinum told us that the window More

by cahilld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris, our service advisor, SCOTT DANIELS, MARY GAIL BAKER
May 07, 2019 -

Platinum Chevrolet responded

Thank you for the constructive feedback, we truly do value this type of information. I'm so glad we were able to go above and beyond for you while your vehicle was in for service in our facility, however I'm equally as disappointed in our lack of communication. It is something we teach and coach frequently. As evidenced by your experience, we could do 100 things right, but if we don't communicate effectively or timely it take still manage to leave a bad impression. We will coach this opportunity with our Service Advisor to ensure we are better going forward. I do hope you allow us another opportunity to again provide great service on your vehicle, and the opportunity to improve upon the lack of communication you experienced. All the Best, David Barnes General Manager Platinum Chevrolet

April 18, 2019

Elated Oscar was extremely helpful. This is my first dealership purchase and he walked me through the process and helped with all my concerns. I am super hap More

by Geoff3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARK HOBBINS, OSCAR PEREZ
May 28, 2019 -

Platinum Chevrolet responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know that our team went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly!

April 17, 2019

Traverse repair Great customer service I really appreciate they took care of the problem of the vehicle, they had it ready when they said it would be, thank you guys More

by CTORRES102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON BEISECKER
May 28, 2019 -

Platinum Chevrolet responded

Thank you for your review! We're glad to know that your experience was satisfying. Have a wonderful day!

April 15, 2019

Work on the grey Bolt Scheduling online was easy and I didn't have to wait too long for an appointment. Working with Jen is amazing. She takes perfect care of everything More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENN PERSALL
Apr 18, 2019 -

Platinum Chevrolet responded

We are happy to hear about your all around pleasant experience at Platinum Chevrolet Santa Rosa! If you have any questions or concerns, don't hesitate to contact us! We will share your feedback with Jen, it's good to know that we were able to meet your expectations during your visit.

April 13, 2019

Great Service was great i whoukd come back for sure an send friends sn famiky there great prices lots to choose from , i got a great deal More

by Kevinp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Padilla
Apr 18, 2019 -

Platinum Chevrolet responded

Thank you so much Kevin for taking time to let us know about your experience. Your feedback is very important and help us to know that we are achieving our goals. Let us know if we can assist you again!

April 05, 2019

Took longer than I was told, but My service got started late, so I had to wait longer than expected. But I was kept informed by John Cox, and he gave me a free tire rotation in the f More

by mundmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN COX
Apr 12, 2019 -

Platinum Chevrolet responded

Hello, thanks so much for taking the time to share your thoughts about your recent visit. Your feedback helps us improve and as said you will be getting free tire rotation on your next visit. Have a great day!

April 05, 2019

The best Experience with Oscar Perez God bless you Oscar Perez for all your help , I’m fully recomend buying cars with Oscar in Platinum Chevrolet. Thank you some much Guys!!👍🏽👍🏽👍🏽� More

by ChevyMendez810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON FARAJI, OSCAR PEREZ
Apr 12, 2019 -

Platinum Chevrolet responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know that our team went above and beyond to help you find a right car for you. We will definitely share your feedback with Oscar Perez. Platinum Chevrolet Santa Rosa proudly serves Healdsburg, Petaluma and Sonoma customers. If you have any additional comments and/or questions, please feel free to contact us directly!

April 04, 2019

Dean Treat and the folks at Platinum Chevy are THE BEST Dean Treat was a treat to work with! No pressure, kind and knowledgeable. He found the perfevt vehicle for me and my family and helped me save thousan More

by Traverse Trailblazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GERRY M, DEAN TREAT, TIM HUNT
May 28, 2019 -

Platinum Chevrolet responded

Thank you for writing this fantastic review and giving our dealership a five-star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

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