Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Platinum Chevrolet

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.4
437 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
Contact Dealership
View Awards

3001 Corby Ave

Santa Rosa, CA

95407

Directions

By Type

Showing 438 reviews

August 09, 2025

Very eager to sell! I submitted online inquiry and got text, email and phone call all within an hour. More

by andeeve
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Aug 10, 2025 -

Platinum Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Chevrolet! Eric Rumsower, Service Manager

August 09, 2025

Great customer service. Great works on vehicles and on time appointments. They also really show that they are working their best all the way. More

by ulyk98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSE DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Rumsower, Service Manager

August 09, 2025

Always very friendly. They always fix the car the 1st time. Never had to bring it back for the same problem. More

by chucknancy03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2025 -

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

August 05, 2025

Friendly,and helpful. A lot of knowledge about cars, plus very nice. And can call them back with any questions about your new car. More

by freddygallegos1979
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Aug 05, 2025 -

Platinum Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Platinum Chevrolet! Scott Daniels, General Sales Manager

August 05, 2025

I’ve dealt with Jose about 4 different times with my truck. No fault if his or Platinum Chevy. It’s a manufacturer problem. Jose is by far the best Service person I’ve ever dealt with. He listens , he More

by jklm73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Delgado
Report | Print
Aug 05, 2025 -

Platinum Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Platinum Chevrolet, we look forward to having you as a valued customer for many years to come! Eric Rumsower, Service Manager

August 04, 2025

Fast and friendly service. The Service Advisors only suggest what you vehicle needs. Will definitely be back. More

by eric.rumsower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna and Mary Gail
Report | Print
Aug 04, 2025 -

Platinum Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Platinum Chevrolet. Eric Rumsower, Service Manager

August 02, 2025

Good communication, timely service They predicted when the car would be ready and they were right on the money More

by kevin397conway
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
Report | Print
Aug 02, 2025 -

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

August 01, 2025

Jose diagnosed the problem right away and fixed it quickly. He gave an estimate of costs. More

by Janice Gendreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Platinum Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Rumsower, Service Manager

August 01, 2025

Thank you for being Awesome and very nice and doing a good job so keep up the good work. More

by Sky M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Platinum Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Rumsower, Service Manager

July 31, 2025

Jose not friendly, also my truck was completed and he did not let me know , I got up to move around and saw it sitting outside, he was on a phone hung up when he saw me and we went to the cashier who was ver More

by bradleyappliance2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOSE DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Platinum Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. David Barnes, General Manager

1
2
3
4
...
44