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Platinum Chevrolet

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.6
556 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 556 reviews

November 11, 2025

Jose kept us informed about the service. ..very professional and courteous. Customer service is above average. More

by Pete
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

November 11, 2025

Great service, including a ride to work. Odin was polite and helpful. Communication was great. More

by zebreed
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odin
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Nov 11, 2025 -

Platinum Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Rumsower, Service Manager

November 11, 2025

Satisfied with the work that was done. It was very professional. I sure appreciated the courtesy transportation to and from. More

by Scott malde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

November 09, 2025

Excelente servicio por parte de Odin . Gracias por tu ayuda.. Espero mi quedó sin problema. More

by carlosalvarezba3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Odin . 5 Estrellas
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Nov 09, 2025 -

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

November 09, 2025

TJ was the sales guy that sold me the truck, he was a pleasure to work with. Made it an easy deal. The entire team was professional and I really appreciate that., In and outta there with a new truck. I More

by RICKPETRUSHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I haven’t used the service dept yet
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Nov 09, 2025 -

Platinum Chevrolet responded

Thanks for sharing your thoughts about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Scott Daniels, General Sales Manager

November 09, 2025

Easy The only issue was the wait time at check in. I was designated to Jose but two other people were available More

by Brett.Gibbs
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
Report | Print
Nov 10, 2025 -

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

November 09, 2025

Great customer service Great customer service, was very professional. Answered all my questions I had. Great customer skills More

by cgonzalez_90
Recommend Dealer
Yes
Employees Worked With
Odin
Report | Print
Nov 10, 2025 -

Platinum Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Rumsower, Service Manager

November 08, 2025

Craig was very professional and extremely accommodating to our needs All of his timelines that were proposed were accurate More

by ttedesco0
Recommend Dealer
Yes
Employees Worked With
Craig Dekoning
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Nov 08, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Daniels, General Sales Manager

November 07, 2025

Took care of the problem but labor charges were unreasonably high! Over $200.00/hour Over priced More

by drk850
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
Report | Print
Nov 07, 2025 -

Platinum Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Eric Rumsower, Service Manager

November 05, 2025

He needs to be more prepared with information before calling a customer. Too many callbacks/being placed on hold. More

by Jterrill10
Recommend Dealer
Yes
Employees Worked With
Odin
Report | Print
Nov 05, 2025 -

Platinum Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Eric Rumsower, Service Manager

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