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Platinum Chevrolet

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.5
594 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 594 reviews

December 18, 2025

Good people, but as is with all dealerships price are astonishing high. Had a 3 hour wait for an old service on a appointment. But a good job was provided. More

by BIGD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Odin
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Dec 18, 2025 -

Platinum Chevrolet responded

Thank you for the feedback! We do sincerely appreciate it. We would like to share that our technicians go through thousands of hours of Factory Training each year in order to be as proficient as they are and as such command a higher rate of pay than the guys around the corner with no formal training (more on-the-job training). We do our best to keep the costs down and have one of the lowest door rates in the area for full-line EV/diesel included, but we do understand that things, especially in this area of CA, are expensive. Thank you again and have a great day!

December 18, 2025

Good customer service Good customer service very professional did not have to wait long Could have better amenities in the waiting room More

by Hernandez2588
Recommend Dealer
Yes
Employees Worked With
Odin
Report | Print
Dec 18, 2025 -

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

Dec 21, 2025 -

Platinum Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

December 16, 2025

Quick drop off, delivered on time as promised. Keith was attentive to my needs and would feel comfortable going back again for future repairs. More

by Adam
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
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Dec 16, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Rumsower, Service Manager

December 14, 2025

Disappointment embodies my repeat experience with this dealership and Chevrolet's unwillingness to back its products. I was flabbergasted at the quote offered as well as questionable information regarding More

by KALIALICIA
Recommend Dealer
No
Employees Worked With
JOSE DELGADO
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
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Dec 15, 2025 -

Platinum Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you or email me directly at dbarnes@platinum-chevy.com. Sincerely, David Barnes, General Manager

December 13, 2025

Great experience buying a truck. Joshua was great he found the exact truck I wanted. I was in and out in under 2 hours., More

by morse557
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Na
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Dec 13, 2025 -

Platinum Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Platinum Chevrolet! Scott Daniels, General Sales Manager

December 13, 2025

It was a great experience. Everybody was friendly. Deal was quick. I would buy from them again More

by GARYBSPENCER
Recommend Dealer
Yes
Employees Worked With
The
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Dec 14, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Platinum Chevrolet are glad to have you as a customer. Scott Daniels, General Sales Manager

December 12, 2025

I received an email of service specials, engine oil change and tire rotation. When checking in the advisor said I cannot combine the specials, it was a policy. I replied that the email did not say that More

by keithnunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Keith, feel free to contact us at your convenience. Eric Rumsower, Service Manager

December 12, 2025

Great service. Was done the same, and it was a recall. Very friendly service.!! N More

by nicholas.barber74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odin
Report | Print
Dec 14, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Rumsower, Service Manager

December 11, 2025

I have faith in the dealer. I had asked to have my phone synced to my car, I had to ask 4 times and the final time was when I was about to leave I had to ask them to do it again More

by LINDAKTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
????No names were exchanged
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Dec 12, 2025 -

Platinum Chevrolet responded

Hi, thank you for your review; we are happy to pass along your comments to the team here at Platinum Chevrolet in order to make those necessary training adjustments so that we can assist you more efficiently in the future. Thank you again and have a great day!

December 09, 2025

Great helpful service All of the staff go above and beyond to take care of the customer. I feel I am truly cared about by all members of the staff I have interacted with More

by kofdiamonds8
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
Report | Print
Dec 09, 2025 -

Platinum Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Platinum Chevrolet, we look forward to having you as a valued customer for many years to come! Eric Rumsower, Service Manager

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