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Platinum Chevrolet

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.5
708 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 708 reviews

March 18, 2026

Customer service needs work. Services not offered that would have met my needs. Better communication would be helpful next time. More

by lbernabe86
Recommend Dealer
No
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Mar 20, 2026 -

Platinum Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. David Barnes, General Manager

Mar 22, 2026 -

Platinum Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. David Barnes, General Manager

March 15, 2026

Good understanding people They're good understanding people really nice and recommending others to take a visit More

by cejam1812
Recommend Dealer
Yes
Employees Worked With
Lakita and Tim
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Mar 15, 2026 -

Platinum Chevrolet responded

We appreciate you sharing your thoughts. We’re glad our team took the time to understand your needs when you purchased your used Chevrolet Suburban. Thank you for recommending us to others. Scott Daniels, General Sales Manager

March 15, 2026

Simple, efficient, and clear The team was super helpful and made the entire process painless More

by njpreis
Recommend Dealer
Yes
Employees Worked With
TJ and Mark
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Mar 15, 2026 -

Platinum Chevrolet responded

Thank you for choosing a Chevrolet Equinox EV. We’re glad the process was simple, efficient, and clear. Enjoy your Equinox EV, and let us know if we can assist further. Scott Daniels, General Sales Manager

March 14, 2026

The experience was good until the end. Jose did a great job. The process went well. More

by jets041
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 14, 2026 -

Platinum Chevrolet responded

Thank you for the 5-star review. We’re glad our advisor provided excellent support and that the service process on your Chevrolet Colorado went smoothly. We look forward to assisting you with any future maintenance needs. Eric Rumsower, Service Manager

March 13, 2026

I had an oil change and tire rotation and was helped by Joseph. He was very pleasant and thorough. More

by awhite35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Mar 17, 2026 -

Platinum Chevrolet responded

Thank you for choosing Platinum Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Rumsower, Service Manager

March 13, 2026

Great experience. Juan made sure to help us and make things work. Always so helpful, very informative, and always kept me updated More

by ramon_angelica03
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 13, 2026 -

Platinum Chevrolet responded

We hope you love your new vehicle! Thank you for the great review, have a great day!

March 12, 2026

I am very happy and satisfied with the attention I received from the seller. satisfied More

by julisa16
Recommend Dealer
Yes
Employees Worked With
Juan Leal
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Mar 13, 2026 -

Platinum Chevrolet responded

We appreciate you highlighting the attention you received from our seller. We’re happy you’re enjoying your new Chevrolet. Please let us know if there’s anything else you need. Scott Daniels, General Sales Manager

March 12, 2026

No coffee, Expected more, didn't get a print out of what was done to my car. More

by wrlopez11
Recommend Dealer
No
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Mar 13, 2026 -

Platinum Chevrolet responded

Thank you for this feedback. The next time you come by there will be coffee available for you... our customers have given feedback and we listened. As for the printout, there should have been stapled to your receipt a copy of the RO. If you would like us to resend that to you, we are more than happy to! Please reach out to me directly and I will make sure that happens. Best, David Barnes General Manager Platinum Chevrolet dbarnes@platinum-chevy.com

March 12, 2026

Very communicative. I never felt that I was uninformed, I always felt like I knew what was going on, at least at a high level. More

by topher_chris12358
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE DELGADO
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Mar 12, 2026 -

Platinum Chevrolet responded

We’re glad our updates kept you informed during your Chevrolet service. It’s rewarding to know you always felt in the loop. Thank you for sharing your experience. Eric Rumsower, Service Manager

March 11, 2026

Drew was very thorough! ! he was very knowledgeable of the vehicle.. Very patient man I would buy another vehicle from him. More

by Ducklady1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew and Tim
Report | Print
Mar 11, 2026 -

Platinum Chevrolet responded

Thank you for noting our thorough and knowledgeable service. We’re glad our patient approach supported you through the purchase process. We look forward to helping you again with another Chevrolet. Scott Daniels, General Sales Manager

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