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Platinum Chevrolet

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.4
746 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 746 reviews

April 16, 2026

My experience with the dealership was a 10/10. They had great customer service and patience. More

by edensandoval301
Recommend Dealer
Yes
Employees Worked With
No lo recuerdo
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Apr 16, 2026 -

Platinum Chevrolet responded

Thank you for the perfect rating. We’re glad our team’s patience and customer service stood out during your Chevrolet Silverado 1500 service. We appreciate you trusting us and look forward to helping again. Eric Rumsower, Service Manager

April 16, 2026

Great communication throughout the process. Nice waiting room I was able to keep working while my truck was serviced. More

by GEOSPEED
Recommend Dealer
Yes
Employees Worked With
Odin
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Apr 16, 2026 -

Platinum Chevrolet responded

It’s great to know our communication and comfortable waiting area allowed you to keep working while we serviced your Chevrolet 1500. We appreciate your 5 star rating and look forward to serving you again. Eric Rumsower, Service Manager

April 15, 2026

Professional. Knowledgeable and seamless from test dri ve, financial and delivery. Would highly recommend Andrew, aka Drew. More

by coba001.dc
Recommend Dealer
Yes
Employees Worked With
Andrew Garatti
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Apr 15, 2026 -

Platinum Chevrolet responded

It’s wonderful to hear your Chevrolet purchase process, from test drive through financing and delivery, was professional and seamless. Thank you for recommending us and we look forward to assisting with any future needs. Eric Rumsower, Service Manager

April 15, 2026

Professional. Knowledgeable and seamless from test dri ve, financial and delivery. Would highly recommend Andrew, aka Drew. More

by coba001.dc
Recommend Dealer
Yes
Employees Worked With
Andrew Garatti
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Apr 15, 2026 -

Platinum Chevrolet responded

It’s fantastic to hear our team provided a professional and knowledgeable experience from your test drive through financing and delivery. Thank you for recommending us, and enjoy your Chevrolet! Eric Rumsower, Service Manager

April 14, 2026

The service writer was awesome, as were the two drivers. The dealer was able to work around things that I’d already done for the 45,000 service on my 2500HD Silverado. More

by Elemendoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2026 -

Platinum Chevrolet responded

Thank you for recognizing our service writer and the drivers who assisted with your 45,000 service. We’re glad we could accommodate the work you had already completed on your Chevrolet. We appreciate the opportunity to care for your vehicle. Eric Rumsower, Service Manager

April 14, 2026

I needed a ride because what I was having done took long then they expected. The driver was awful!! More

by Kculp65
Recommend Dealer
No
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Apr 14, 2026 -

Platinum Chevrolet responded

Thank you for the feedback and also for taking the time to discuss this with our Service Manager. We have counselled with our employee as they are not our normal shuttle driver. While we are glad, we were still able to provide a complimentary shuttle ride from Santa Rosa to Petaluma, we apologize that the ride was less than pleasing. Your feedback is helpful and invaluable so that we can make adjustments going forward. Thank you again and have a great day!

April 14, 2026

Jose was very efficent in getting us information on the diagnosis, ordering the parts & getting the parts installed. Also providing a service to shuttle my husband home when leaving the car, & picking More

by suetunstall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2026 -

Platinum Chevrolet responded

Thank you for sharing your experience with Jose and our shuttle service for your Chevrolet. We’re glad the parts ordering and installation went smoothly and that the shuttle rides helped your husband. Earning those five stars is rewarding, and we look forward to serving you again. Eric Rumsower, Service Manager

April 14, 2026

I only gave 4 stars instead of 5 because the technician over inflated the rear tires on my truck. The rear tires are to be inflated to 70psi cold. They were inflated to 80psi! I have since corrected the pr More

by Dlcalvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
ERIC RUMSOWER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Platinum Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for you to send us your contact information so that we can reach out and address your concerns? Thank you for your time, and hopefully, we can get to the bottom of this. Eric Rumsower, Service Manager

April 10, 2026

I enjoyed the experience of the service department at Platinum Chevrolet, Santa Rosa, California, and would consider going back there again. More

by jmorgan34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
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Apr 10, 2026 -

Platinum Chevrolet responded

Thank you for sharing your experience with our GMC Yukon XL service. Jose and the service team are pleased to know you’d consider returning. We look forward to assisting you again. Eric Rumsower, Service Manager

April 07, 2026

Good They were polite and professional No thanks I have to get back to work More

by joseph.pease
Recommend Dealer
Yes
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Apr 08, 2026 -

Platinum Chevrolet responded

Thank you for the review, we hope you have a great day!

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