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Platinum Chevrolet

Santa Rosa, CA

4.4
746 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 746 reviews

September 05, 2025

This Chevy Service Center went out of their way to help me get the best deal through a warranty. More

by katsadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Sep 05, 2025 -

Platinum Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Eric Rumsower, Service Manager

September 05, 2025

It’s the second time that i took my vehicle and still not ready. I mentioned few times what’s wrong and they only check one thing. Now I have to way for approval to see if my warranty covers the rest. More

by MONICAAVILA415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOSE DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Sep 05, 2025 -

Platinum Chevrolet responded

We apologize for any inconvenience. Your service contract provider is still reviewing the claim therefore we are unable to finalize the repair until they approve it. We will continue to check in with them and find out when and if they are going to approve the claim. Thank you for reaching out.

September 03, 2025

Excellent service recommendations, completed on time and within estimated cost. I would recommend Platinum Chevrolet for service. More

by ARTSETT
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER, KEITH BUTLER
Sep 03, 2025 -

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Rumsower, Service Manager

September 03, 2025

Always great service. Staff is very friendly and helpful. Would recommend to friends and family. More

by lbernabe86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
Sep 03, 2025 -

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

September 03, 2025

Cesar was patient and helpful in finding the right truck. . The entire staff was awesome. Never felt pressure to buy before I was ready. More

by krogina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Oceguera
Sep 03, 2025 -

Platinum Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Daniels, General Sales Manager

September 02, 2025

Keith arranged everything and had my Colorado back to me overnight. Great communication and service! More

by nicholascynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH BUTLER
Sep 02, 2025 -

Platinum Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Platinum Chevrolet, we look forward to having you as a valued customer for many years to come! Eric Rumsower, Service Manager

September 02, 2025

The service department people were upbeat and knowledgeable. When I booked the appointment due to a recall , I was informed that they would need the car for approximately 4 to 5 hours. I apprecia More

by joekaminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Sep 02, 2025 -

Platinum Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Platinum Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Rumsower, Service Manager

September 02, 2025

Poca espera y buen personal. Siempre dispuestos a ayudar. Buenas ofertas todo el tiempo. Buen servicio More

by corages30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEITH BUTLER
Sep 02, 2025 -

Platinum Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Chevrolet! Eric Rumsower, Service Manager

August 31, 2025

Experience was good. I still have some follow up things to attend to, but haven't had any time. More

by harbor
Recommend Dealer
Yes
Employees Worked With
Cesar
Sep 01, 2025 -

Platinum Chevrolet responded

We are happy to hear that you had a good experience with us! Please let us know how we can assist in tying up in any loose ends on our end, we've eager and happy to help! Have a great day!

August 30, 2025

First time serving my truck at Platinum Chevrolet, which I was very impressed with serves time as well as professionalism. More

by Oliva. R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Platinum Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Chevrolet! Eric Rumsower, Service Manager

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