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Platinum Chevrolet

Santa Rosa, CA

Overview
Reviews
Vehicles
4.5
396 Reviews
Call Dealership (877) 239-9089
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 396 reviews

January 12, 2023

Bought 2 Suburbans from them, both air bags failed to go off in a high speed crash. Both Suburbans had recalls. Their mechanics said were fixed. Wife and child were hospitalized both times with permanent da More

by Chewy screwem and how
Purchase Time
Recommend Dealer
No
Employees Worked With
David Barnes
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Jan 12, 2023 -

Platinum Chevrolet responded

We sincerely hope that your Wife and child are okay and make a full recovery- that is absolutely awful and really the only thing that matters in this situation is their health and recovery which we hope is expedient. The other issue sounds like an issue that should go straight to General Motors. GM builds the vehicles and supplies any dealership with the parts to replace when recalls are announced per their specifications and engineers. Our technicians don't 'fix' airbags, we replace one module with the replacement module- if there is a failure in the system outside of that it is the manufacturing. Again, most importantly we hope your family is safe and healthy. Best Regards. -Platinum Chevy

Jan 12, 2023 -

Chewy screwem and how responded

Thank you. That wreck was 5 years ago, try telling a 12 year old her back will hurt her for the rest of her YOUNG life. This wreck was in Nov of 22. The Suburban, was sent to the dealership for recalibration last week from the Body shop and they sent it back with the same deployed air bags still in the dash. And a defected steering wheel air bag and said it was all good. Needless to say my Lawyer will be contacting Both shops.

December 27, 2022

Our first visit to platinum chevy was a real eye opener, no pressure, no sales pitch and no anxious feeling. Thanks to Charlie and mark for leading us through a business deal that felt more like talking to More

by nebula104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARK HOBBINS, CHARLIE IRWIN
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December 26, 2022

Our purchase was quick and easy. Mark is a pleasure to work with!!! I highly recommend Platinum Chevrolet! More

by rfong0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARK HOBBINS
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December 24, 2022

Did well with working with us. Got us a good deal, but wouldn’t allow us to use or gm supplier discount. More

by blsport582
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHARLIE IRWIN
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December 22, 2022

What great service! Quick and easy buying made buyin a new truck easy as pie! More

by michael
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, JUAN LEAL
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December 21, 2022

The dealership is clean and has plenty of staff to assist you in why you need. More

by jessme910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN LEAL
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December 07, 2022

Great communication and follow through. They made the process of purchasing a new fleet vehicle very professional and simple in spite of a few financing hurdles. More

by brian@estatelandscape.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG DEKONING
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December 07, 2022

This purchase was smooth and painless. Miguel was great to work with. I highly recommend him. More

by megnalley
Recommend Dealer
Yes
Employees Worked With
MIGUEL SOLORIO
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December 02, 2022

Calli was thorough, helpful, and friendly. Excellent. Noted some needed service that I had overlooked. More

by Claycreager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CALLI DELUCCHI
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November 30, 2022

Took the time to go over the features of the car I 1eased, un1ike the sa1esperson at the other dea1ership. More

by kmm.matsuda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHARLIE IRWIN
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