Platinum Used Cars

This was a extremely poor experience. After terms of the sale price and trade value were solidified and contracts were signed, I drove a 1.5 hour distance to meet a rep from the dealership in a empty parkin sale price and trade value were solidified and contracts were signed, I drove a 1.5 hour distance to meet a rep from the dealership in a empty parking lot to exchange vehicles. This was 3 hours after the time we agreed on. After spending over an hour in the parking lot in cold rainy weather, The Platinum dealer as well as the owner decided to renege on the agreed upon terms. After a series of heated conversation it was obvious that regardless of the distance I drove, the time I took out of my day and from my job as well as the steps I took to prep the trade, they were prepared to have their representative turn around and drive the three hour back to the dealership in the same car he came with if I didn’t pay an extra $1000. If this sounds like extortion it’s is exactly what it felt like. I would never do business with Platinum again and I will recommend others avoid them as well. Highly unethical and unprofessional. More

This dealership gave me the most Horrible and unprofessional experience ever in my life. They took my money and now won’t answer my calls at all!! Please do not ever buy a car from this place. Da unprofessional experience ever in my life. They took my money and now won’t answer my calls at all!! Please do not ever buy a car from this place. David , James and Toshi harassed me for several days about getting their car back. I returned the car back promptly because my deal didn’t go through with my bank and was told i would get my down payment back and now i can’t get anyone to answer me about getting my money back. Not to mention they got me fired from my job because of their unprofessionalism. I repeat STAY AWAY FROM THIS DEALERSHIP !!! More

Purchased car at night. Car Fax said no accidents. The car had been in an accident. passenger front door. Not the best experience with Platinum. They don't return calls. Took my Lexus back to have the doo car had been in an accident. passenger front door. Not the best experience with Platinum. They don't return calls. Took my Lexus back to have the door repaired. I had to pay for my own rental car while they made repairs. Terrible service!!!! More

Good Deal on my car! After hard negotiations, ultimately got an excellent deal on my car. They have good prices and hence don't negotiate much. I am happy with the trans After hard negotiations, ultimately got an excellent deal on my car. They have good prices and hence don't negotiate much. I am happy with the transaction and overall experience. More

Overall a great experience!!! Purchased a MBZ GL350 from my cousin recently and the price was best in the town. After-sales customer services are pretty good too - I will recommen Purchased a MBZ GL350 from my cousin recently and the price was best in the town. After-sales customer services are pretty good too - I will recommend this dealership. More

Excellent service with great price My husband purchased a Ford truck from this dealership a month ago and we are quite pleased with the overall experience. It wasn't a pushy dealership My husband purchased a Ford truck from this dealership a month ago and we are quite pleased with the overall experience. It wasn't a pushy dealership and the sale transaction was smooth and very truck is excellent priced. The people over there were good to work with. More