
Platinum Volkswagen
Hicksville, NY
By Type
1,039 Reviews of Platinum Volkswagen
Customer friendly dealership Fast, thorough, Service with excellent customer care. This is the service center, I have been visiting since I purchased my vehicle and they have alwa Fast, thorough, Service with excellent customer care. This is the service center, I have been visiting since I purchased my vehicle and they have always done an excellent job on keeping my vehicle fit for the road. They have completely delivered on their promises. More
smooth and accurate Things take as long as I'm told they'll take and I feel comfortable with what I'm told about work that is needed. Things take as long as I'm told they'll take and I feel comfortable with what I'm told about work that is needed. More
Awful If you want to know any details about the car you're buying, like the MSRP & selling price, do NOT go to this place. The owner, Josh, only sells cars If you want to know any details about the car you're buying, like the MSRP & selling price, do NOT go to this place. The owner, Josh, only sells cars by condescending and berating his customers until they're so bewildered they'll just sign anything to get away from him. Something tells me he blows every deal that walks in the door, although he insists he sells more cars than anyone else on the planet. We wouldn't buy a car from this place if they paid us. We actually headed over to Bayside VW the next day and signed for the same car in about 15 minutes because they were courteous and professional. OH WELL. More
Expensive repair The repair was completed and day 2 I have not seen any oil leaking. Glad to know I have a 1 year warrany. This repair was expensive because the transm The repair was completed and day 2 I have not seen any oil leaking. Glad to know I have a 1 year warrany. This repair was expensive because the transmission needed to be removed to replace a part. Very POOR engineering and design for repairs. More
service volkswagen Tiguan very efficient and friendly service at a good price, taken at appointment time, even washed the car. Very pleased with the service, will be back very efficient and friendly service at a good price, taken at appointment time, even washed the car. Very pleased with the service, will be back More
peace of mind I know I can drop my car off and get it back within a reasonable amount of time all fixed up and ready to go I know I can drop my car off and get it back within a reasonable amount of time all fixed up and ready to go More
Very attentive Steve and the rest of the team members were friendly and helpful. I was especially grateful for the shuttle service. I will consider this location fir Steve and the rest of the team members were friendly and helpful. I was especially grateful for the shuttle service. I will consider this location first whenever my car needs to be serviced in the future. More
Seamless Experience I just want to thank Darlene for the way she assisted my wife and son on their recent visit to Platinum Volkswagon. Honestly her informative , profess I just want to thank Darlene for the way she assisted my wife and son on their recent visit to Platinum Volkswagon. Honestly her informative , professional, calm no pressure approach allowed them to have the experience they were looking for which made the decision to purchase a no brainer. I would highly recommend Platinum VW and Darlene if your in the market for a vehicle. More
Easy purchase of a new Passat Joe worked with us to find the car we wanted at a great price. The car was not at the dealership but Joe found the model with the features and color Joe worked with us to find the car we wanted at a great price. The car was not at the dealership but Joe found the model with the features and colors we wanted. Also the gentleman who explained all the car features, answered our questions and anticipated many before we asked them was very good. I don't remember his name but he also helped us 3 years ago with our last Passat. More
Service Appt. This place was great for my first service appointment on my Jetta. I had to pay since it was a lease with no maintenance plan so watch out for that co This place was great for my first service appointment on my Jetta. I had to pay since it was a lease with no maintenance plan so watch out for that cost. The staff there are nice and they have coffee/snacks if you need to wait it out. Overall I'd recommend if there isn't a cheaper location you can go to for service. More