Plattner's Arcadia Chevrolet Buick

Online description of vehicle was incorrect. Very misleading. Would not recommend doing business with this company. Very misleading. Would not recommend doing business with this company. More

A big thank you to Cory and his service crew for the great service that I received. I would recommend this service dept. Thanks again for your help. great service that I received. I would recommend this service dept. Thanks again for your help. More

They never responded to my inquiry. I guess they had no interest in my business. I guess they had no interest in my business. More

We have purchased our last 15 vehicles from Arcadia Chevrolet. Sharon and Derek were great to work with. Sharon delivered our new car to our home 35 miles away. Would recommend Arcadia Chevrolet to any Chevrolet. Sharon and Derek were great to work with. Sharon delivered our new car to our home 35 miles away. Would recommend Arcadia Chevrolet to anyone! More

We’ve bought our last 15 vehicles from Sharon, she always takes the extra step for us. We recently purchased a 2024 Trax RS. Derek and Sharon are the best we’ve ever dealt with. Would recommend them to anyon takes the extra step for us. We recently purchased a 2024 Trax RS. Derek and Sharon are the best we’ve ever dealt with. Would recommend them to anyone. More

Want to thank salesman Mr. Vinny Gonnely helping find what vehicle I was looking for. Worked on closing the deal. Tim Vinny Gonnely helping find what vehicle I was looking for. Worked on closing the deal. Tim More

Brendan at Arcadia Chevrolet is absolutely nuts. They list a vehicle that is already $5000 over fair market value and then don't want to give a price for cash out the door. When he finally gave me t They list a vehicle that is already $5000 over fair market value and then don't want to give a price for cash out the door. When he finally gave me the price it included $3999 in additional warranty and a whole bunch of other xx. Then they want $1184 for doc fees and then tag and tax. The vehicle fair value out the door should be around $14,000.00 but after his magic calculator gets done it's almost $23,000.00 This type of business is what gives car dealers a bad name. Brendan is in the right job because he truly fits the description of "A Used Car Salesman". All the poor reviews clued me in as to what to expect and the reviews were right...stay way away from these dishonest people. More

First off I went in there on Wednesday may the 24th to buy the gear shift cable for my 07 Silverado 2500hd. Which they had to order . Delivered by Friday at noon .then I went in to the service department buy the gear shift cable for my 07 Silverado 2500hd. Which they had to order . Delivered by Friday at noon .then I went in to the service department and scheduled installation. They told me it was a 2. Hour charge . $260.00. so I said fine .I dropped it off Friday at 1 as scheduled. And told the service department that I left the truck in neutral so the cable would not slip off the transmission and so they could pulled it in to your garage. I called them around three to see if my truck was done . The service guy told me that it was not done and he went to lunch when his mechanic tried to pull my truck into the garage. His mechanic left my truck in the parking lot because as he told the service guy it needed transmission work. I told him that he needed to have my truck completeed.by the end of the day and he said fine . When I went to get my truck around 6 pm they still had not done anything to my truck . So I had to crawl under my truck and hook up the cable back to the transmission and drive it home which it popped off three times on my stops where I severely burnt my left fore arm three times putting the cable back on . I then drove my truck back to the dealership to pick up my parts . Then I came home and let my truck cool off and put the cable myself in 30 minutes, and let me say this I'm not a mechanic I'm a carpenter . With nothing but a screwdriver. So not only did they not do the work but they were going to seriously over charge me . More

Good experience with the salesperson but complete incompetence from then on. 5 phone calls that were never returned. Finally got hold of management at the corporate office to respond. They’re mistake incompetence from then on. 5 phone calls that were never returned. Finally got hold of management at the corporate office to respond. They’re mistake in the finance department cost us money, time off work and a 2 hour round trip to sort out. Will NEVER return! More

Absolutely the worst experience I have ever had while trying to buy a vehicle.had one price online then tried to add $7500 of “accessories” onto the price which were things the truck came with from the f trying to buy a vehicle.had one price online then tried to add $7500 of “accessories” onto the price which were things the truck came with from the factory including am/fm radio, power mirrors, sunroof etc. also the salesman was cussing at me and trying to get me to leave the property to go fight him because I did not agree with how they hid this accessories amount. Also the rear end was about to fall out of it after it had supposedly went through their whole check over on the truck and the underside of the truck was caked with mud and they didn’t think that was a problem. Highly recommend staying far away from this place. More