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Plaza BMW

Creve Coeur, MO

4.6
243 Reviews

11858 Olive Blvd

Creve Coeur, MO

63141

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Showing 243 reviews

March 02, 2024

I’m trying to understand why my brakes are still squeaking and they say I don’t need any brakes but as I drive my vehicle, my car is still squeaking. I do not like that sound. More

by aignerblue3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Mar 08, 2024 -

Plaza BMW responded

Thank you for bringing this to our attention. Please give us a call at (314) 919-8262 as soon as you have a moment. You may request to speak with Gary Hahn, our General Manager. Thank you and we look forward to addressing your concerns.

March 01, 2024

I just love and trust David Stone! ! Go see him for the next vehicle of your choice. More

by d.ajemian59
Recommend Dealer
Yes
Employees Worked With
David Stone
February 29, 2024

I am a very loyal person. This dealership worked with me when I was in a tough bind. They were professional, pleasant, and understanding. My car was finished before I expected More

by Sheri
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill (head of service), Gary Hahn, and Gabrielle
February 23, 2024

Super friendly staff! I am a first-time owner of a BMW and this was my first visit to the dealership for the regularly scheduled maintenance. From the warm welcome I recei More

by mwagner90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Boaz, William Van Iwaarden
Feb 23, 2024 -

mwagner90 responded

Many thanks to Caroline and Bill for providing me with a great customer experience!

February 23, 2024

We always have a good works result from your Dealer. The last Rep. that was assigned to help us she is a great Representative and she make us feel very comfortable and explained to is the works that w More

by carmencunigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The name is not on the list
February 22, 2024

This dealership is fantastic! The service representatives are great, really friendly while assisting you at check-in and checking out. More

by jane_sports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
February 17, 2024

They make you feel horible about your car by giving you a repair bill for double your cars worth. More

by Ed bmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline
Feb 23, 2024 -

Plaza BMW responded

We are disappointed to learn of your sentiment. We would like to have the opportunity to speak with you, but there is no last name for us to reference. If you have a moment, please give us a call at (314) 919-8176 and request to speak with Bill Van Iwaarden, our Service Manager. Thank you and we look forward ti addressing your concerns.

February 13, 2024

Always responsive very fair normally on time Fair pricing always a loaner even for oil change More

by Jsuff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Westholt
February 11, 2024

I had a run flat tire blowout a few afternoons ago. I phoned Plaza Service and although they were totally booked the next day, they told me to bring it in and they would work me in. I dropped it off an More

by DMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Badgett. SERVICE! Not Sales!
February 05, 2024

Super! ! Fast and efficient. My service rep (Caroline) was amazing keeping me informed every step of the way. More

by pjoliv411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Boaz
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