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Plaza BMW

Creve Coeur, MO

4.6
235 Reviews

11858 Olive Blvd

Creve Coeur, MO

63141

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Showing 235 reviews

January 30, 2021

Hands down the best experience I have ever had with a dealer and to solidify that, I did another car with Eric as well. Listened and the executed what I wanted. Appreciate everything More

by Angela Tapia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Fultz
Feb 02, 2021 -

Plaza BMW responded

Hi Angela Tapia, thanks so much for rating us so high! Be safe on the road!

January 30, 2021

Eric Fultz has helped me buy multiple vehicles over the years. He has always been very helpful and awesome to work with. It’s what keeps me coming back. More

by Sauce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Fultz
Feb 02, 2021 -

Plaza BMW responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

January 30, 2021

Purchased 2 BMWs on one occasion from Eric Fulton. His knowledge and willingness to answer questions and solve issues gave us confidence to make this double purchase. We highly recommend Eric and will ret More

by Dshellmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Fultz
Feb 02, 2021 -

Plaza BMW responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

January 25, 2021

Great dealership. Great staff. Very knowledgeable staff. Service department is exceptional. Genius Andrew LeBlanc is top notch. There isn't anything he doesn't know and is super helpful. More

by carlgupta
Recommend Dealer
Yes
Employees Worked With
Brandon Pittman, Eric Fultz
Jan 28, 2021 -

Plaza BMW responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

January 25, 2021

If you want to buy a new BMW, shop at Plaza. Very knowledgeable staff: highly recommend Brittany Clayton, Brandon Pittman, Andrew LeBlanc, Ryan Westholt. For Service, see Morgan Shoemaker and Stepha More

by carlgupta
Recommend Dealer
Yes
Employees Worked With
Ryan Westholt, Brandon Pittman, Eric Fultz
Jan 28, 2021 -

Plaza BMW responded

Thank you carlgupta! We hope to be of service to you again!

January 25, 2021

Overall, Plaza BMW provides a great buying experience. They have a great staff, very knowledgeable, and a great service department. We'd definitely recommend going here. More

by chotchmartinez
Recommend Dealer
Yes
Employees Worked With
Ryan Westholt, Brandon Pittman, Eric Fultz
Jan 28, 2021 -

Plaza BMW responded

Hi, thanks so much for rating us so high! Be safe on the road!

November 12, 2020

I found a 2015 Cadillac Escalade on line got a text from Brandon followed up with him to purchase the car we agreed on a price he wrote it up for another price and said he told me he could not get it to me More

by MaxineForte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Pittman
November 05, 2020

I purchased a BMW platinum warranty and was given totally inaccurate information about what was covered and what was not. Employees are totally uneducated about what they are selling. Manager was polite, but More

by wendyblack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Collinet
September 10, 2020

Service Dept - Took over 2 hours for an 11am oil change. seriously! First time going as it is in our purchases agreement as the oil change was free. But 2 hours More

by MV8167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
Oct 02, 2020 -

Plaza BMW responded

Greetings and thank you for leaving a review. I understand how valuable your time is and apologize that you experienced a longer than expected wait time in our service department. We try to make sure that we are updating our customers when we can and get them in and out in a timely manner, yet sometimes we can get busy. We are always working to improve our service experience and will use your feedback as an opportunity to improve. Let me know if you have any questions or additional concerns and I will be happy to address them. -Jeff Baskin, Service Manager, 314-272-3682

July 13, 2020

Plaza BMW Sold Me a Broken Car I will start this off by saying I've been a long time customer of Plaza Motors, My family has purchased 4 cars from them and have had nothing but plea More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Pittman, Ed Collinet, Rob Stewart, Todd Hale Jr.
Jul 30, 2020 -

Plaza BMW responded

John, we appreciate your feedback. I am very pleased to hear that we were able to address your concerns. Thank you. -Ed Collinet, General Manage

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