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Plaza Cadillac
Leesburg, FL
1,738 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,738 reviews
September 22, 2018
Repeat visit same problem. 🤔you would think that they would make sure the problem was fixed right the first time. Not happy having to return. My wife has no faith in this vehic 🤔you would think that they would make sure the problem was fixed right the first time. Not happy having to return. My wife has no faith in this vehicle. More
by toperchuck
Verified CustomerEmployees Worked With
Harry
September 22, 2018
New car purchase My salesman stayed within my budget and didn’t show me cars I couldn’t afford or ones I wasn’t interested in. Thank you. My salesman stayed within my budget and didn’t show me cars I couldn’t afford or ones I wasn’t interested in. Thank you. More
by DOREEN17445
September 22, 2018
Service appointment . I found both of the service technicians there we’re extremely Knowledgeable, helpful and polite. Mark and finance was also very helpful and polite. . I found both of the service technicians there we’re extremely Knowledgeable, helpful and polite. Mark and finance was also very helpful and polite. I will definitely continue to use plaza Cadillac it is a class establishment! More
by BETTYGOLFING
September 21, 2018
Great service and terrific loaner. Harry was terrific. Courteous and kept his word. The loaner SUV has me thinking about my next Cadillac. Loved the free car wash as well. Thanks gu Harry was terrific. Courteous and kept his word. The loaner SUV has me thinking about my next Cadillac. Loved the free car wash as well. Thanks guys. More
by bob.duncan@vistagechair.com
Employees Worked With
Harry
September 21, 2018
Very good, always as expected Received in a timely fashion and all service issue addressed an acknowledged. Work performed in a timely fashion and completed as expected. Very cer Received in a timely fashion and all service issue addressed an acknowledged. Work performed in a timely fashion and completed as expected. Very certious and good attitude by dealership personnel More
by EDWMD
Employees Worked With
Service tech
September 21, 2018
Trustful service You can trust that the work done. The techs answer all your questions. Very friendly and knowledgeable staff. Don't take too long to do the work You can trust that the work done. The techs answer all your questions. Very friendly and knowledgeable staff. Don't take too long to do the work More
by ctransue
Employees Worked With
Greg Yager
September 18, 2018
New car purchase/repeat customer Teresa Matey, Steve in service, Mark from Cadillac Roadside Service as well as the Sales Manager are all terrific! Teresa has met my needs exceptiona Teresa Matey, Steve in service, Mark from Cadillac Roadside Service as well as the Sales Manager are all terrific! Teresa has met my needs exceptionally as the Sales Rep, Steve is always a gentleman and extremely helpful. Mark is an excellent Ambassador for the dealership as he cheerfully greets you and resolves your issue(s) wherever you may need them; and, finally, the Sales Manager was a straight shooter who gave me a tremendous deal. Thanks to all of you! More
by JSMITH1792
Employees Worked With
I cannot remember the name of the Sales Manager or the Finance individual.
September 18, 2018
Battery Great job, ultra fast, and a car wash too. Clean and neat service. Great people to work with. Very attentive. Nice to have a clean car to go home in. Great job, ultra fast, and a car wash too. Clean and neat service. Great people to work with. Very attentive. Nice to have a clean car to go home in. More
by DEPENNELS
Employees Worked With
Harry Arkay, Jim Finney,
September 18, 2018
Buying A Certified Cadilac Randy Nelson spent more time with me/us than any salesman ever has. I've never bought a car when visiting a dealership the first time! Randy Nelson spent more time with me/us than any salesman ever has. I've never bought a car when visiting a dealership the first time! More
by Terry
September 17, 2018
Great service. The service staff, very friendly. My service took just as long as they said it would.i would recommend Plaza Cadilac to my friends and neighbors. The service staff, very friendly. My service took just as long as they said it would.i would recommend Plaza Cadilac to my friends and neighbors. More
by REMOHJ
Employees Worked With
Russ Bennett
