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Plaza Cadillac
Leesburg, FL
1,781 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,781 reviews
October 09, 2018
Service The staff was efficient andfriendly. The waiting area was clean and comfortable. Appointment time was adhered to. Overall, it was a pleasant experienc The staff was efficient andfriendly. The waiting area was clean and comfortable. Appointment time was adhered to. Overall, it was a pleasant experience. I would recommend Plaza to anyone. More
by KINGWINC
Verified CustomerEmployees Worked With
John Giovanetti
October 09, 2018
Oil change and Rotate/Balance At first my Rotate and Balance was made worse, took the car back and they provided good customer service and fixed the balance which was off due to e At first my Rotate and Balance was made worse, took the car back and they provided good customer service and fixed the balance which was off due to equipment out of calibration. Thank you. More
by RICARDOBONNICK
Employees Worked With
Steve
October 09, 2018
Very nice experience. Everyone was helpful. Robby handled our purchase and did a great job from beginning to end.This was a preorder and Robby kept us informed as to the build process and delive Robby handled our purchase and did a great job from beginning to end.This was a preorder and Robby kept us informed as to the build process and delivery. More
by RPW1996
October 07, 2018
Great They fixed what was required and found a problem I was not aware of and was able to make the repair during the service time. They fixed what was required and found a problem I was not aware of and was able to make the repair during the service time. More
by Fran0128
Employees Worked With
Greg Yager
October 04, 2018
Plaza Cadillac Rick Jimenez is the best. We have purchased 8 cadillacs from him and he never fails to make us feel special. Greg Yeager, the general manager is alway Rick Jimenez is the best. We have purchased 8 cadillacs from him and he never fails to make us feel special. Greg Yeager, the general manager is always so nice and friendly, you can always talk to him about anything. We have been buying cadillacs here for over 10 years and never have had a bad experience. More
by Bigdaddydooz
October 01, 2018
Always great service We have closer choices of Cadillac dealerships, but drive the hour each way to go to Plaza Cadillac. Have been for past 3 vehicles purchased new (Esca We have closer choices of Cadillac dealerships, but drive the hour each way to go to Plaza Cadillac. Have been for past 3 vehicles purchased new (Escalades) from Plaza. Harry is out advisor. More
by smcolivas
October 01, 2018
Repair Timely , accurate , friendly. Given transportation when repair exceeded original estimate. Original parts used instead of generic Car looks as good Timely , accurate , friendly. Given transportation when repair exceeded original estimate. Original parts used instead of generic Car looks as good as new and cleaned inside and out. More
by duvalldp
Employees Worked With
September 30, 2018
Bankard buy I had a wonderful experience from the time we arrived until I left. We bought a used SRX with a few add-ons that I will need to return to get complet I had a wonderful experience from the time we arrived until I left. We bought a used SRX with a few add-ons that I will need to return to get completed. every person that I encountered was courteous, friendly and attentive. It made the purchase pleasant and relatively short. More
by Bankardd
September 28, 2018
Speedy Service & a Car Wash too!! Had to wait for vehicle but was very comfortable in the waiting area and was able to connect to internet and do some work while waiting. Friendly and Had to wait for vehicle but was very comfortable in the waiting area and was able to connect to internet and do some work while waiting. Friendly and helpful staff. More
by SMONTINI1024
Employees Worked With
Steve in Service
September 27, 2018
Very good experience leasing a new car. Have dealt with Plaza several times and always had excellent service. People are well versed in the product they sell and do a great job in presenting Have dealt with Plaza several times and always had excellent service. People are well versed in the product they sell and do a great job in presenting the product. I’ll be back. More
by FREELANDBIGBILL
