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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,332 Reviews

1,332 Reviews of Plaza Cadillac - Service Center

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December 30, 2018

Great Customer Service Professional, friendly and knowledgeable staff. Took care of our issues and kept us updated on progress of repairs while we were waiting. Changed ou More

by NANCYG1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay in Service
Dec 31, 2018 -

Plaza Cadillac responded

Nancy, so glad that Harry was able to take care of your service needs. Thanks so much for the great review. Greg Yager General Manager

December 30, 2018

Fuzzy Cameras I made an appointment repair front and rear cameras which were fuzzy The “cleaned “ the rear and ordered a front The rest is no better especially at More

by Gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Plaza Cadillac responded

Gregg, sorry to hear that you were not completely satisfied with the repair. Please feel free to contact my Service Manager, Patrick to discuss the issue personally. Greg Yager General Manager

December 30, 2018

Service of my vehicle Everything is just fine and I get and do all my service work at Plaza Cadillac. All is good...... All is good... All is good More

by PKEETLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay , Greg Yager
Dec 31, 2018 -

Plaza Cadillac responded

Phil, it was nice to see you once again. Thanks so much for your patronage to Plaza Cadillac and the great review. Greg Yager General Manager

December 30, 2018

Tint, protective coating, cargo mat Wonderful service from the all-star Plaza Cadillac staff! Thank you for the phenomenal red carpet treatment. The service was completed at the time pro More

by BethTexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bach
Dec 31, 2018 -

Plaza Cadillac responded

Beth, thank you so much for the great review. Enjoy your vehicle to it's fullest! Greg Yager General Manager

December 29, 2018

Normal service and car wash. Made appointment for service and car wash. Was greeted and asked specifically what I needed. They explained they would preform the service that was More

by DGAMMON6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Matey
Dec 29, 2018 -

Plaza Cadillac responded

Thanks so much for the fantastic review of our dealership. We appreciate your business very much. Greg Yager General Manager

December 29, 2018

First visit to Plaza Cadillac I was late for the appointment but still got in. Service staff was professional and friendly. Kept me informed about the service and completed it prom More

by rjayholm
Recommend Dealer
Yes
Employees Worked With
Steve in Service
Dec 31, 2018 -

Plaza Cadillac responded

Thanks so much for the 5-star review. Greg Yager General Manager

December 29, 2018

Dead battery replacement This dealership’s service department has always been professional and friendly and always trying to help the customer. A great service crew from the t More

by Mark R.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Wiggins
Dec 31, 2018 -

Plaza Cadillac responded

Mark, thanks so much for your great review of the Service Department. Happy New Year. Greg Yager General Manager

December 24, 2018

Impressed A shout out to Harry in service very professional and accommodating did not get everyone’s name in the service dept but all were helpful More

by Carols SRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry in service
Dec 26, 2018 -

Plaza Cadillac responded

Thanks so much Carol for your 5-Star review.

December 22, 2018

Wonderful service very thorough I’m pleased with the service I receive at Plaza Cadillac. The customer service is remarkable not to mention sometimes I’m unable to keep my appointmen More

by CadiChic2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember but all the staff is pretty awesome
Dec 26, 2018 -

Plaza Cadillac responded

Thank you so very much for the wonderful review.

December 21, 2018

Fantastic Service Very professional staff and quick repair. Everyone was great! It was a pleasure having my car serviced at Plaza Cadillac I will definitely recomme More

by SANDISILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry. Steve and Patrick and Mark Carter
Dec 22, 2018 -

Plaza Cadillac responded

Thanks so much for the fantastic review of our dealership. Glad that we were able to take care of all of your service needs. Greg Yager General Manager

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