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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,256 Reviews

1,256 Reviews of Plaza Cadillac - Service Center

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September 22, 2018

Repeat visit same problem. 🤔you would think that they would make sure the problem was fixed right the first time. Not happy having to return. My wife has no faith in this vehic More

by toperchuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Sep 25, 2018 -

Plaza Cadillac responded

We apologize that you had to return back to the dealership for the same problem. It is obviously in the best interest of our customers and for us as well that we make repairs in as timely of a matter as possible. Please feel free to contact me personally if you have any other concerns or would like to speak to me personally. I hope that the second visit did complete the fix of the vehicle and that your wife will be able to restore her faith in the vehicle and in Plaza Cadillac. Sincerely, Greg Yager General Manager

September 22, 2018

Service appointment . I found both of the service technicians there we’re extremely Knowledgeable, helpful and polite. Mark and finance was also very helpful and polite. More

by BETTYGOLFING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service team
September 21, 2018

Very good, always as expected Received in a timely fashion and all service issue addressed an acknowledged. Work performed in a timely fashion and completed as expected. Very cer More

by EDWMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech
September 21, 2018

Trustful service You can trust that the work done. The techs answer all your questions. Very friendly and knowledgeable staff. Don't take too long to do the work More

by ctransue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Yager
September 21, 2018

Great service and terrific loaner. Harry was terrific. Courteous and kept his word. The loaner SUV has me thinking about my next Cadillac. Loved the free car wash as well. Thanks gu More

by bob.duncan@vistagechair.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
September 18, 2018

Battery Great job, ultra fast, and a car wash too. Clean and neat service. Great people to work with. Very attentive. Nice to have a clean car to go home in. More

by DEPENNELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Arkay, Jim Finney,
September 17, 2018

Great service. The service staff, very friendly. My service took just as long as they said it would.i would recommend Plaza Cadilac to my friends and neighbors. More

by REMOHJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Bennett
September 15, 2018

Off cycle maintenance and navigation system operation. A tree branch flew into our path during a recent storm. We were not bible to avoid running over the item and were concerned if any damage occurred und More

by JOHN.CAFARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PATRICK Bianchi. STEVEN wiggins, Russ Bennett, Greg Yager, Randy Nelson
September 13, 2018

Very professional. Plaza has consistently provided quality service. The staff is very professional, helpful with questions and makes every effort to make the customer h More

by jimbok44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
September 12, 2018

Superior Service Very efficient. I walked in, gave my name, and I was invited to sit down. Any paperwork was brought to me. Everyone was very courteous. More

by SBOGU12190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa
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