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This rating includes all service center reviews, with more weight given to recent reviews.
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1,252 Reviews of Plaza Cadillac - Service Center
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September 08, 2018
key rotation I had an appointment for a key rotation and they lost my paperwork. I was there almost 3 hours before the service manager found my paperwork. I had an appointment for a key rotation and they lost my paperwork. I was there almost 3 hours before the service manager found my paperwork. More
by TRAVISVAURIS
Verified CustomerEmployees Worked With
Greg Yager
Helpful September 08, 2018
Every person is very caring From the minute I arrive at Plaza Cadillac I am always greeted with a smile and helping hand. Harry is very thorough in making sure that my issues are From the minute I arrive at Plaza Cadillac I am always greeted with a smile and helping hand. Harry is very thorough in making sure that my issues are addressed and fixed. I know that my SRX is in good hands with Harry and the service team at Plaza Cadillac. More
by Cynde Vittoria
Employees Worked With
Harry
September 07, 2018
pleasant experience Very happy with staff from Harry to Jesse will continue to service here and get our next vehicle from this dealeship.Would want to buy and service her Very happy with staff from Harry to Jesse will continue to service here and get our next vehicle from this dealeship.Would want to buy and service here!!!!!!😀😀😀😀 More
by MADS11
September 07, 2018
Window tint Very timely. Visit did not take an hour & tint looks great Service desk was quite busy but once the technician started. It didn’t take long to compl Very timely. Visit did not take an hour & tint looks great Service desk was quite busy but once the technician started. It didn’t take long to complete the job More
by PBIVINS
Employees Worked With
Randy Nelson
September 02, 2018
Service Always courteous and prompt. Let you know how service is coming along. Would recommend it’s service dept. To my friends. Thank you again.for your atte Always courteous and prompt. Let you know how service is coming along. Would recommend it’s service dept. To my friends. Thank you again.for your attention More
by CZUPR
Employees Worked With
Russ Bennett
September 01, 2018
I had a very positive experience they did more than I expect And I felt like they felt I was important Thank you for your service!! I will definitely recommend Plaza Cadillac!! The next time I buy a car they w And I felt like they felt I was important Thank you for your service!! I will definitely recommend Plaza Cadillac!! The next time I buy a car they will be first on my list . More
by Dennisvanpatter
Employees Worked With
Harry
September 01, 2018
Service on 2015 SRX . Service wasn’t performed in a timely manner and service manager explained what had been done to vehicle. Car was washed and vacuumed. I am a satisf . Service wasn’t performed in a timely manner and service manager explained what had been done to vehicle. Car was washed and vacuumed. I am a satisfied customer. More
by PBIVINS
Employees Worked With
John Giovanetti
August 31, 2018
Always well taken care of by staff. Harry goes above and bey Harry always takes very good care of my needs. Would highly recommend Plaza to anyone! Came back 2 tines and Harry was accommodating every time. Was j Harry always takes very good care of my needs. Would highly recommend Plaza to anyone! Came back 2 tines and Harry was accommodating every time. Was just things i didnt understand and he explained More
by MAXINE943
Employees Worked With
Harry
August 30, 2018
A very good experience st Plaza Cadillac this past Monday. I had an oil change, tire rotation and overall service. I also had a noise in the front and they replaced a steering gear. A loaner was provided. I had an oil change, tire rotation and overall service. I also had a noise in the front and they replaced a steering gear. A loaner was provided. More
by DARRELLCOPPOCK
Employees Worked With
Steven in service
August 30, 2018
Real Cadillac Experience Plaza Cadillac always offers a welcoming, professional and knowledgeable staff that truly care about their customers. They are always looking for ways Plaza Cadillac always offers a welcoming, professional and knowledgeable staff that truly care about their customers. They are always looking for ways to be better every time I go there. Our most recent service was running late and they covered it at no cost due to the inconvenience. I won't bring our Cadillac to any other dealer in the area! More
by FBANKS265
Employees Worked With
Steve Wiggins, Randy Nelson
