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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,329 Reviews
Call Service Center (352) 787-1323

1,329 Reviews of Plaza Cadillac - Service Center

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February 06, 2023

Took to lone for a oil change my appointment was at 8:30 and I didn’t leave there until 11 o’clock More

by GRUMPY071942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Pagano
3.0
This rating includes all reviews, with more weight given to recent reviews.
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February 05, 2023

Service staff is competent, friendly and knowledgeable. I was kept informed of the progress and cost of repair. Pleasant experience. More

by UNIONBELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay
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February 05, 2023

Got my appointment within a week. Everyone was very friendly and helpful. The wait was long but took care to check my concerns. Had to order the parts to fix. Still waiting on that More

by Twisteelady
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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February 05, 2023

Everyone I dealt with at the dealership was professional and courteous. They quickly found and addressed my car's problem. More

by MPGARR59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The people at the service desk
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February 01, 2023

Had trouble with tire found it had a screw replaces the tire had a car dash and I was on my way More

by BART4037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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January 28, 2023

I truly have nothing but praise for this dealership I had my truck serviced and everyone was pleasant and courteous phenomenal job guy💯 More

by jrleduc4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
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January 28, 2023

I'm really disappointed in the parts department. They ordered the wrong part. Both times that I've ordered something they have never called to let me know. Spent 2 hours there the last time to have More

by jasmom23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Plaza Cadillac responded

we are very sorry for the miss communication on what Moulding that need to be ordered. I know when the realized it was wrong side, they were trying to find one at local dealers. When we ordered second time the part came in FedEx Friday morning. May understanding is that service called you monday to set a time. Once again please except my apology.

January 26, 2023

From first phone call to final check out, received first rate service. Very helpful on the phone and in person More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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January 23, 2023

Friendly, prompt service - they listen to our concerns, suggested the needed maintenance and completed it that day in a timely manor. More

by 351951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department -Steve
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January 22, 2023

The service advisor was professional and prompt. The work we needed was done on time for a reasonable price. Our Cadillac seldom needs service, but we always use Plaza Cadillac. More

by kaybfoster
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay
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