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1,332 Reviews of Plaza Cadillac - Service Center
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June 04, 2024
I have been taking my vehicles to Plaza Cadillac for service since 2008. I continue to be completely satisfied. Harry Akarcay is an outstanding representative of this business, and management should b service since 2008. I continue to be completely satisfied. Harry Akarcay is an outstanding representative of this business, and management should be proud to have him as an employee. More
by ITZFUN03
Verified CustomerEmployees Worked With
Harry Akarcay
May 26, 2024
Great service and communication during my recent visit. Quentin the courtesy shuttle driver was the kindest young man. I’m from out of state and will be moving here at some point soon. Plaza has earned my Quentin the courtesy shuttle driver was the kindest young man. I’m from out of state and will be moving here at some point soon. Plaza has earned my business! More
by JMILEY2
Employees Worked With
Harry
May 22, 2024
My wheel locks were installed quickly Harry in service answered my questions I had about my new Cadillac. The car washer was friendly and did agreat job cleaning my car. service answered my questions I had about my new Cadillac. The car washer was friendly and did agreat job cleaning my car. More
by cgottleber
Employees Worked With
Harry in service was very knowledgeable and professional.
May 19, 2024
Excellent service again on our car at Plaza Cadillac. Called Harry, he told us to bring it in and we were out in no time. We couldn’t be happier with Harry’s professionalism and your excellent service de Called Harry, he told us to bring it in and we were out in no time. We couldn’t be happier with Harry’s professionalism and your excellent service department. More
by gsdenslow
Employees Worked With
May 18, 2024
Very friendly staff, total experience was professional. I would easily recommend Plaza Cadillac for a new or even a used Cadillac. . I would easily recommend Plaza Cadillac for a new or even a used Cadillac. . More
by nofmonago
May 07, 2024
Friendly service, work was compleeted on time and delivered my car back to me clean. delivered my car back to me clean. More
by billagnew57
Employees Worked With
May 07, 2024
My girlfriend Lynne has a 2017 XT5 that she purchased from Plaza Cadillac. Lynne P. had new tires installed by a Cadillac dealer in New Jersey. We made an appointment to have the tires rotated and look from Plaza Cadillac. Lynne P. had new tires installed by a Cadillac dealer in New Jersey. We made an appointment to have the tires rotated and look at an issue with a noise in the front drivers seat. We dropped car off,they took it back into the shop and it sat in the air with the hood open for 2 1/2 hours, After a couple what asking what is taking so long the car was brought out and was told it was finished. However when I looked at the car I noticed the tires had not been rotated ( I marked one of them before dropping off ) After informing the service person he called the service department and they told him they forgot to do it. They came and got the car and took in and rotated, (20 minutes) So 3 1/2 hours to get tires rotated you would think you would get a call the next day and say. We are sorry we messed up, and this was a once in a lifetime mistake. Nope nothing. So if you take your into Plaza for some service there is a chance it was not done. I was a Mechanic for many years you do not forget to do the one task on this Vehicle. Be aware. Looking to buy a newer Cadillac, not going to happen at this dealer. More
by Kerb=
Employees Worked With
Entire service department
