Chris Johnson

Great service and fast on scheduled maintenance. also continued concern from The sales team .servive staff concerned about our issues also continued concern from The sales team .servive staff concerned about our issues More

by farmer4849 Verified Customer Verified Customer

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A hour and a half oil change will make me look for another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. More

by bobt5 Verified Customer Verified Customer

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I contacted Plaza Cadillac in the morning and they had answered me right away. I gave him a trade information and we went and had a breakfast and went right there and met HENRY. He had the vehicle we were answered me right away. I gave him a trade information and we went and had a breakfast and went right there and met HENRY. He had the vehicle we were interested ready and we negotiated the trade and the new vehicle .everything went really smoothly and we left with the vehicle two hours later. More

by stacylewer Verified Customer Verified Customer

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Everyone at Plaza Cadillac was friendly, helpful and knowledgeable. My agent, Chuckle D. and Chris went above and beyond to help me find the right vehicle for me. THANK YOU! knowledgeable. My agent, Chuckle D. and Chris went above and beyond to help me find the right vehicle for me. THANK YOU! More

by nwk626 Verified Customer Verified Customer

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Courtesy, knowledgeable, and everything explained! Very appreciated. Thank you so much. We would recommend Plaza Cadillac for sales and service. Very appreciated. Thank you so much. We would recommend Plaza Cadillac for sales and service. More

by LMRUTLAND Verified Customer Verified Customer

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Concerned that perhaps the Radar had gone out again, and as it turned out, it was just a modular component that needed to be reset, so the car would continue to talk to GM, and my Cruise and Super Cruise wo as it turned out, it was just a modular component that needed to be reset, so the car would continue to talk to GM, and my Cruise and Super Cruise would return to working order. I was expecting the worst, and was given a beautiful new 2026 Electric Vehicle loaner, which had many of the same luxury features my 2024 Lyriq Lux 3 has. Getting used to the vehicle starting simply by pressing the brake with the Fob in my pocket and not having a button to push took some getting use too. I did learn that there was a button on the dashboard that would turn the vehicle off if it didn't shut off when i started to exit the vehicle. I'm not ready to give up my 2024 Lyriq just yet. I love the look, the ride, and especially the dealership. So far, the only cost, out of pocket, has been home charging, and that has been during off-peak hours. Both service times include having the tires rotated, tires balanced, and an alignment have been covered by GM Points. This has been one of the most economical Cadillacs I've ever owned. Sailing past Gas stations puts a smile on my face, knowing Gas is steadily going up. Plaza Cadillac has been and will remain my Number one Cadillac dealership. More

by Ocalakid55 Verified Customer Verified Customer

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Mrs. Cook, Mr. Robbie, and Mr. Lance treated my wife and I as if we were gold. We have never had an experience at a dealership like we had at Plaza Cadillac. The professionalism and dedication to their duty I as if we were gold. We have never had an experience at a dealership like we had at Plaza Cadillac. The professionalism and dedication to their duty was definitely a breath of fresh air. Keep up the good work and I pray much success in the future. Stay blessed. More

by MARINEWARRIOR1980 Verified Customer Verified Customer

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Easy to Deal with. Nice Staff. Came for payment the next day. nice to be trusted. Nice Staff. Came for payment the next day. nice to be trusted. More

by corussell63 Verified Customer Verified Customer

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We had a great experience at Plaza Cadillac! Michael was our salesman and he worked hard for us! I recommend him! They made us feel like family even the next day when I went in to have the coat Michael was our salesman and he worked hard for us! I recommend him! They made us feel like family even the next day when I went in to have the coating put on. Thank you Plaza Cadillac for the wonderful experience!! More

by flutterby7903 Verified Customer Verified Customer

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Plaza is very professional except during price negotiations. Now we all know it is to get more money from the client but it is an old method and the reason so many customers won't come to a dealer negotiations. Now we all know it is to get more money from the client but it is an old method and the reason so many customers won't come to a dealership for a car. Need a new approach. Rick was very helpful and informative to deal with till the price negotiations. More

by ronfogarty916 Verified Customer Verified Customer

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