Plaza Cadillac - Service Center

Great service....Plaza should be happy to have Rick on their sales staff. Always a good experience to have the vehicle serviced. After buying three new vehicles at Plaza Cadillac, I have not complaints their sales staff. Always a good experience to have the vehicle serviced. After buying three new vehicles at Plaza Cadillac, I have not complaints More

Steve and his crew did a good job once I brought the car in. I am still disappointed in the fact that in 29k miles I have had 3 batteries. The latest battery cost me >$260 and I I had we told to leave the in. I am still disappointed in the fact that in 29k miles I have had 3 batteries. The latest battery cost me >$260 and I I had we told to leave the key Fob >15’ away from the car. The battery wouldn’t keep dying More

Plaza’s Service Department is the BEST I have ever experienced. Owned Cadillacs for almost 15 years and have been to several different service departments throughout Florida and Plaza surpasses them a experienced. Owned Cadillacs for almost 15 years and have been to several different service departments throughout Florida and Plaza surpasses them all. More

Steve in the service department needs to be put in “The Hall of Fame” of public service. His ability to be professional yet courteous and friendly at the same time is a breathe of fresh air. Steve IS the Hall of Fame” of public service. His ability to be professional yet courteous and friendly at the same time is a breathe of fresh air. Steve IS the reason we don’t take our vehicle anywhere but Plaza Cadillac. You rock Steve! Thank you for all you do! More

Always a pleasure. Friendly, quick and clean. Would recommend for any Cadillac owner. When having my vehicle serviced I have never had a problem. They know what they are doing. Great job. recommend for any Cadillac owner. When having my vehicle serviced I have never had a problem. They know what they are doing. Great job. More

Plaza Cadillac always treats me very well. Both Steve and Harry in the service department treat everyone well and it shows they care about the customer. and Harry in the service department treat everyone well and it shows they care about the customer. More

Went in for service ended up purchasing a car.The experience was easy and everything was explained to our satisfaction.Colt was very attentive and pleasant to work with . experience was easy and everything was explained to our satisfaction.Colt was very attentive and pleasant to work with . More

The service manager, Steve, is always very pleasant and helpful. I appreciate the updates when waiting for my car to be serviced. Thank you. The car wash is always appreciated. helpful. I appreciate the updates when waiting for my car to be serviced. Thank you. The car wash is always appreciated. More

Went in for an oil change with an appointment and it took over an hour! Then when we got in the car they hadn’t even filled the washer fluid. Shouldn’t that be part of their “multi-point” inspection? Service over an hour! Then when we got in the car they hadn’t even filled the washer fluid. Shouldn’t that be part of their “multi-point” inspection? Service manager refilled the fluid after we asked. More

Very helpful and understanding of my situation The passenger window was down and would not go up. My wife has Alzheimer’s And Parkinson’s . I needed to get home quickly. Harry jumped in and took c The passenger window was down and would not go up. My wife has Alzheimer’s And Parkinson’s . I needed to get home quickly. Harry jumped in and took control of my situation and got me out quickly. He saved the day! More