Plaza Chrysler Dodge Jeep Ram

From the first contact with Michelle I knew that she was going to be a sales person that was working for both the dealership and me. going to be a sales person that was working for both the dealership and me. More

Michelle evans was great to work with I’m glad she was the one my wife and I got to deal with. the one my wife and I got to deal with. More

Absolutely the best buying experience ever. They found the exact vehicle that I wanted at an excellent price. Michell Evans and Ryan Orr put together a great deal on a Gladiator for me. The ser They found the exact vehicle that I wanted at an excellent price. Michell Evans and Ryan Orr put together a great deal on a Gladiator for me. The service manager Darrin and the lead technician expedited the installation of the accessories in a timely and cost effective manner. Fantastic experience!! More

My sales person Christina was awesome. The dealership advertised new tires and brakes on my truck I bought. So far they have refused to put new tires on my truck. I thought I really found The dealership advertised new tires and brakes on my truck I bought. So far they have refused to put new tires on my truck. I thought I really found my new go to dealership but the false advertising killed it for me. More

Everyone was very helpful, Michelle took time with me and let me go back and forth with my decision making. Thank you Michelle for making the process easy let me go back and forth with my decision making. Thank you Michelle for making the process easy More

I WAS VERY PLEASED TO WORK WITH MR. JONES AS HE WORKED VERY HARD TO PUT OUR DEAL TOGETHER..THIS IS THE 2ND CAR MR.JONES SOLD US..THANK YOU MR.JONES AND MR.PALMER..I LOVE THE DODGE QUAD!! JONES AS HE WORKED VERY HARD TO PUT OUR DEAL TOGETHER..THIS IS THE 2ND CAR MR.JONES SOLD US..THANK YOU MR.JONES AND MR.PALMER..I LOVE THE DODGE QUAD!! LEO N KAREN AUBREY...... More

What can I say. . hands down best buying experience I’ve ever had! Michelle was incredibly easy to work with. She truly delivers. She will go out of her way to ensure . hands down best buying experience I’ve ever had! Michelle was incredibly easy to work with. She truly delivers. She will go out of her way to ensure your satisfaction even after the sale is complete. Very thankful for her help. Mike was great as well. The no pressure approach and willingness to have my best interest in mind was what means the most to me. Overall amazing!! More

Salesman Daniel was excellent. He was very knowledgeable about the truck. The finance process needs work. Instead of showing total purchase price and interest rate, the finance man He was very knowledgeable about the truck. The finance process needs work. Instead of showing total purchase price and interest rate, the finance manager started with a well rehearsed sales pitch for add-one from the Allstate group and never disclosed the cost. Instead everything is focused on your “payment” with you never seeing the total cost of the truck or interest rate. Then a statement, “what if I could get you all this with it only raising your payment $11!” Mind you, to this point I have no idea the amount of interest decision. Once the interest rate was disclosed as almost 7% we negotiated it down to 4% but you are never given papers- instead there is a large screen monitor lying face down on the desk and the finance manager quickly adjusts the screen to bring up a signature block. I never saw the $5000 in add-on amounts until I printed out the documents at home later that evening from the flash drive I received! I went back to take delivery of the truck the next day and showed up 4 hours early before they opened to let him know we had a problem. The add-on agreements by their terms can be cancelled for 109% refund but if deal is done that money goods to lender but would not lower the payment. We negotiated quite heatedly and he removed all of the add-in’s but not before letting me know this was his “bread and butter” and how he “feeds his family”. I bought an $80,000 truck and if a dealer can’t figure profits into employees and instead they have to sell these add-ons then wow! Plus dealer charges $1800 on top of sticker price for application of some coatings to paint and upholstery. If you want a warranty on it it is an additional $1000! You can’t see it, smell it, or verify it - but you pay for it! Bizarre. Great truck, great salesman, horrible closing process. Fix it. More

Christina F. Helped up get the car we loved. She put in so much effort to make us feel at home and to make sure we went through ever possible solution to walk awa Helped up get the car we loved. She put in so much effort to make us feel at home and to make sure we went through ever possible solution to walk away with the car and price range we wanted. 10/10 she was super amazing! More

I have to say that I was pleasantly surprised by Christina and her team. They went above and beyond in their customer service! Great job! Would highly recommend Plaza Dodge! Christina and her team. They went above and beyond in their customer service! Great job! Would highly recommend Plaza Dodge! More