Plaza Chrysler Dodge Jeep Ram

What can I say. . hands down best buying experience I’ve ever had! Michelle was incredibly easy to work with. She truly delivers. She will go out of her way to ensure . hands down best buying experience I’ve ever had! Michelle was incredibly easy to work with. She truly delivers. She will go out of her way to ensure your satisfaction even after the sale is complete. Very thankful for her help. Mike was great as well. The no pressure approach and willingness to have my best interest in mind was what means the most to me. Overall amazing!! More

Salesman Daniel was excellent. He was very knowledgeable about the truck. The finance process needs work. Instead of showing total purchase price and interest rate, the finance man He was very knowledgeable about the truck. The finance process needs work. Instead of showing total purchase price and interest rate, the finance manager started with a well rehearsed sales pitch for add-one from the Allstate group and never disclosed the cost. Instead everything is focused on your “payment” with you never seeing the total cost of the truck or interest rate. Then a statement, “what if I could get you all this with it only raising your payment $11!” Mind you, to this point I have no idea the amount of interest decision. Once the interest rate was disclosed as almost 7% we negotiated it down to 4% but you are never given papers- instead there is a large screen monitor lying face down on the desk and the finance manager quickly adjusts the screen to bring up a signature block. I never saw the $5000 in add-on amounts until I printed out the documents at home later that evening from the flash drive I received! I went back to take delivery of the truck the next day and showed up 4 hours early before they opened to let him know we had a problem. The add-on agreements by their terms can be cancelled for 109% refund but if deal is done that money goods to lender but would not lower the payment. We negotiated quite heatedly and he removed all of the add-in’s but not before letting me know this was his “bread and butter” and how he “feeds his family”. I bought an $80,000 truck and if a dealer can’t figure profits into employees and instead they have to sell these add-ons then wow! Plus dealer charges $1800 on top of sticker price for application of some coatings to paint and upholstery. If you want a warranty on it it is an additional $1000! You can’t see it, smell it, or verify it - but you pay for it! Bizarre. Great truck, great salesman, horrible closing process. Fix it. More

Christina F. Helped up get the car we loved. She put in so much effort to make us feel at home and to make sure we went through ever possible solution to walk awa Helped up get the car we loved. She put in so much effort to make us feel at home and to make sure we went through ever possible solution to walk away with the car and price range we wanted. 10/10 she was super amazing! More

I have to say that I was pleasantly surprised by Christina and her team. They went above and beyond in their customer service! Great job! Would highly recommend Plaza Dodge! Christina and her team. They went above and beyond in their customer service! Great job! Would highly recommend Plaza Dodge! More

Was treated very well. would go back if I was to buy another Jeep.Thank you . would go back if I was to buy another Jeep.Thank you . More

Michelle Evans was fantastic to deal with great customer service and great dealership experience. Highly recommend this dealership. service and great dealership experience. Highly recommend this dealership. More

Everyone was easy to work with, absolutely no pressure, it was a overall great experience. it was a overall great experience. More

I was looking for a specific Jeep Grand Cherokee and found it on the lot of Plaza Chrysler Dodge Jeep. Michelle Evans reached out to me concerning my request. She was a very pleasant and knowledgeable p found it on the lot of Plaza Chrysler Dodge Jeep. Michelle Evans reached out to me concerning my request. She was a very pleasant and knowledgeable person. I had a very happy and no stress experience purchasing my new Jeep with Plaza Jeep and Michelle. It was worth the time to travel from Fort Lauderdale to Inverness to purchase this car. One thing I hate doing is having to purchase a new vehicle. Thanks for the great purchase experience at Plaza Jeep and to Michelle. More

Everything I thought I knew about dealerships was proved wrong. Everyone was great to work with and made the whole experience enjoyable. wrong. Everyone was great to work with and made the whole experience enjoyable. More