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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

Overview
Employees
Reviews
Vehicles
4.6
558 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 558 reviews

January 06, 2021

Norman the Tech was outstanding, he is very knowledgeable and helpful! He always goes above and beyond to insure I’m completely satisfied! He treats me very well when I schedule my service appointments and w More

by ZUPP60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
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Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this feedback about your recent visit to our service department and for letting us know that "Norman the Tech was outstanding, he is very knowledgeable" We do our best to accommodate our customers' needs and requirements and are glad to know that you had a positive experience. Our goal is a 5-star review from all our customers and we welcome your feedback on anything we could do differently, or better, to earn a 5-star review next time. Thanks again!

Helpful
January 06, 2021

They went above and beyond to find and get the exact truck i wanted to surprise my fiance with!!! His dream truck!! Scotty and the team really took great care of me and helped me pull off an amazing sur More

by JESSICA_J_VARGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas, Ryan Orr, Roger Jones, Scott Parker, Michael VanPatten
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Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

We thank you Jessica for a 5-star review and recommendation of our dealership following your recent visit and purchase of a new vehicle. Your feedback about the outstanding efforts of our team is very important to us - we appreciate your business!

Helpful
January 03, 2021

Joe was great he was very helpful thru the whole process, went thru everything , he was very professional, the floor manager was a great help getting me the price i could afford, and the finance man was grea More

by DWMILLS82ND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas, Michael VanPatten, Joe Moreno
Report | Print
Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review and recommendation following your recent visit and purchase of a new vehicle. Your recognition of the professionalism and helpfulness of our staff is very much appreciated. We are happy to have you as our customer and look forward to seeing you again!

Helpful
January 01, 2021

Sonia was absolutely fantastic to work. Made everything seamless. Service department is also good. Went in for oil change and left with a new car. More

by beaner5270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Sonia Clark
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Jan 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great 5-star review of your recent visit to our service department when you found Sonia's efforts to be "absolutely fantastic". We are serious about customer satisfaction and your feedback demonstrates that we are living up to our commitment to provide the very best services possible to all our customers. We look forward to working with you again in the future!

Helpful
January 01, 2021

Over 2 Hrs for Oil Change & Tire Rotation with Appt. Reason was because they were short handed and only had 2 people doing oil changes More

by rcase65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service dept
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Jan 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Hello rcase65 and thank you for providing this information about your recent experience with our service department. Please accept our apologies for the extended wait for your vehicle's oil change. Try as we might, unforeseen circumstances creating personnel shortages sometimes occur and may have a domino effect on our delivery timeliness. Your perspective is appreciated and will help us learn and grow as we move forward.

Jan 02, 2021 -

rcase65 responded

Understand short handed understand plans to reschedule appt;s till issue solved. Was compensated

Helpful
December 31, 2020

fast and well done . answered all my questions and out very quickly . looking forward to working with their team again soon . Thank you for your continued good service More

by KELLYCOMANDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones
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Jan 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great review and recommendation for our service department team as a result of your recent positive experience. We are dedicated to providing only the best services to all our customers and appreciate your business!

Helpful
December 31, 2020

Worked hard to get us into a vehicle and continue to help us when something isn't working right quick fast and in a hurry. More

by NIKKIRHOADES90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Corletta
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Jan 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you so much for this 5-star review. We are serious about customer satisfaction and your comments confirm our dedication to helping our customers in every way possible. We appreciate your business and look forward to continuing to work with you!

Helpful
December 30, 2020

We had a good experience, the staff was friendly and explained everything. All my questions were answered and they worked to get us the Jeep. More

by CECILEVALM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julien Crocher
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Dec 30, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Cecilevalm for this 5-star review of the good experience you had during your recent visit. We take customer satisfaction seriously and are happy when our customers are happy! We look forward to your next visit!

Helpful
December 25, 2020

There’s a reason we bring all 5 of our vehicles to plaza. David Steed, the other service folks and Rob Dam have gone above and beyond for my family. More

by ranjer73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dam, David Steed
Report | Print
Dec 26, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you so much for this 5-star review of your recent visit to our service department and the outstanding efforts of David Steed, Rob Dam, and the other service employees who have gone above and beyond for your family. We appreciate your business and look forward to continuing this great working relationship!

Helpful
December 23, 2020

Chris was very helpful through the whole process! Ryan, the manager, made sure to get my payments to where i needed them according to my budget. I purchased the last 2020 Chrysler Pacifica that Ryan held f More

by izaiahcrain96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Evans, Ryan Orr, Christopher Corletta, Michael VanPatten
Report | Print
Dec 26, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

We sincerely appreciate this review and recommendation based upon your recent visit and purchase. Our staff of professionals believes in listening to the needs and preferences of our customers and in helping them attain their goals. We are here for you!

Helpful
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