Plaza Lincoln

Smooth transaction. Jay was very knowledgeable and responsive. There was one issue on the purchase and Jay and the dealership made it right. Highly recommend. Jay was very knowledgeable and responsive. There was one issue on the purchase and Jay and the dealership made it right. Highly recommend. More

Great modern dealership with a salesperson that was wiling to give all the time needed. This purchase was my 16th new car in my lifetime. Probably one of the best buying experiences of all because of wiling to give all the time needed. This purchase was my 16th new car in my lifetime. Probably one of the best buying experiences of all because of Scott Mccarty. The other major service was with the finance department. All paperwork and transfers were done completely within an hour. More

The salesman and dealership never made us feel pressured. That would end the deal for me. That would end the deal for me. More

They were greast to work with. Even brought the car to me. We had to go back for a short time the next day to sign papers but it was sooooo easy. Even brought the car to me. We had to go back for a short time the next day to sign papers but it was sooooo easy. More

Mechanics at Plaza Lincoln do a great job - but here’s the problem - if a customer states they will wait for a car that was expected (I was told by phone when I made the appointment) to take 1.5 hours, a the problem - if a customer states they will wait for a car that was expected (I was told by phone when I made the appointment) to take 1.5 hours, and upon examination, the car will, in fact, need the update replacement and will take several hours, you MUST inform the waiting customer immediately so he/she can make a choice to find a ride home. I waited 4 hours and 15 minutes last week for a recall that I was told would take 1.5 hours. That is simply too long to sit with very little update. There should be a wait time limit, or at least let the customer know the job will need considerably more time. I would have called someone to come pick me up..I finally got an update at about 3 hours that it was almost done. But, it was another hour and 15 for a grand total of 4 hours and 15 minutes. I completely understand that sometimes it’s hard to predict, but I would have greatly appreciated knowing the car was examined and it was determined that the car was actually needing the update repair and the extra time would be necessary. I knew nothing and just sat and waited. The potential problem began with the initial appointment call when I was told 1.5 hours - if I’d only been told “but it might be up to 5 hours”. I would not have chosen to wait. I think better communication with the customer would solve the issue. Thank you for the opportunity to express my concern. More

Friendly fast service although the cost is higher that available at a non dealer repair shop. available at a non dealer repair shop. More

I’m very pleased with my salesman. He was friendly and helpful with buying my car. Also very impressed with the service department. They came to my home to do work that needed done. He was friendly and helpful with buying my car. Also very impressed with the service department. They came to my home to do work that needed done. Thank you!! More

The Plaza family is great. I have been dealing with them for over 20 years between Cadillac and Lincoln. Keep up[ the great work! I have been dealing with them for over 20 years between Cadillac and Lincoln. Keep up[ the great work! More

I found the dealership to be very good and Scott was excellent as a salesman. He was knowledgeable and very helpful. excellent as a salesman. He was knowledgeable and very helpful. More

Great service, wonderful staff. I have been utilizing this dealership for years and will continue to do so. I have been utilizing this dealership for years and will continue to do so. More