Pohanka Acura

Couldn't be better! Pohanka and Philip Carleton understood exactly what I was looking for in a certified used car. Philip listened to what I had to say and used this in an informative manner. He understood exactly what I was looking for in a certified used car. Philip listened to what I had to say and used this in an informative manner. He explained what I didn't know about the MDX and patiently answered my rather technical questions. Most importantly, I felt valued as a client. My time was valued and I was treated with respect. The one time Philip had to speak to his manager, it was legitimate. Pohanka and Philip do not engage in manipulative tactics frequently used by other dealers. I've been even more impressed in the following days. I've had questions about certain aspects/features of the MDX, and Philip has responded to my emails and phone calls. The dealership goes to great lengths to ensure that you are completely satisfied with your purchase. More

Individuals were personable, friendly, competent, responsive, professional working through purchase and trade-in, diligent following through with factory on production of our vehicle; outstanding ove responsive, professional working through purchase and trade-in, diligent following through with factory on production of our vehicle; outstanding overall. More

I went to a total of 6 dealerships in the VA/MD area; searching for the Acura TL My girlfriend told me to go Pohanka Acura and said they had excellent service and spotted a Silver TSX. After talking wit searching for the Acura TL My girlfriend told me to go Pohanka Acura and said they had excellent service and spotted a Silver TSX. After talking with Nik who was willing to work with me, I decided on the 2010 TL. None of the other Dearships I visited offered me the same incentives nor quality of service that I received from Pohanka Acura. My Internet Sales Consultant, Rick Prami, was very knowledgable, informative and told me the incentives if I chose Pohanka Acura.vs Enterprise car sales; I was also given material to read prior to my decision. Right up until I purchase the car at Pohanka Acura on 9/14; two dealerships kept trying to work out deals with me such as picking up some of my rental car expenses or other incentives. None of the dealerships could beat the price, incentives or the customer service that Pohanka Acura provided.. Rick even had two of the guys follow me to drop of the Fiat 500 rental at Enterprise! All I can say is : Excellent Customer Service - Thank you Rick Prami - Kudos Your an excellent Sales Consultant! Nik Namidar- Frances Thank you both for your support! Excellent Customer Service - Thank you More

Rick Prami and Pohanka Acura make the entire car buying experience easy and enjoyable. There was no pressure. The products were superior. The sales representative was attentive to our desires and showed us experience easy and enjoyable. There was no pressure. The products were superior. The sales representative was attentive to our desires and showed us all our options. All questions were answered in detail. And, price was right! At pickup we were in and out in record time. Service, if needed, is going to be superior. Recommend Rick and Pohanka without question as THE dealer and rep to see if you are in the market for a new car. More

This is my third vehicle purchase at Pohanka Acura, and Rick Praml has been my sales professional for each of the three purchases. He gives good information, good advice, and operates transparently so the Rick Praml has been my sales professional for each of the three purchases. He gives good information, good advice, and operates transparently so there aren't any surprises during the purchase transaction. After the sale, he has been supportive and helpful when needed. He solidified his standing in my eyes when my first car purchased at Pohanka developed a problem. He was supportive and helpful as we worked through the situation - it's easy to be happy when nothing is wrong and everyone is excited about a new car - it is entirely different when nobody is happy and work is required to get to a satisfactory resolution. Rick came through for me. The dealership has a great selection of vehicles, the service department is open nearly always, and does a great job in a timely manner with any maintenance or repair. That's why I keep coming back. More

Joey Lackovic is awesome to work with. He gave us a very competitive price on a 2014 MDX configured just how we wanted it. Then he arranged super low interest rate loan and even delivered it to us persona competitive price on a 2014 MDX configured just how we wanted it. Then he arranged super low interest rate loan and even delivered it to us personally. The best car buying experience possible with a genuine guy. More

My 10th car from pohanka my second from mr Dominguez he is very knows his product very well, next you are looking for a new or used car look up for Jose Dominguez his very friendly and respectfull and the is very knows his product very well, next you are looking for a new or used car look up for Jose Dominguez his very friendly and respectfull and the GM Lenny Gonzales very nice person as well !!!!!! More

Mr. Lackovic is very friendly and knowledgable salesman. He answered all my questions to my satisfactory. He gave me very reasonable offer price and reduce the final offer price as I ask for. He set up my n He answered all my questions to my satisfactory. He gave me very reasonable offer price and reduce the final offer price as I ask for. He set up my new TSX for me smoothly. More

A great experience with no games. Everything was ready on day of pick up. Very friendly and professional. A great experience. I drove from NC to buy from them. on day of pick up. Very friendly and professional. A great experience. I drove from NC to buy from them. More

I just wanted to write a quick review about the best car buying experience I've had in a long time. From the moment I walked in and was greeted by Mr. Darly, to the paperwork with Robert. A very pleasant ex buying experience I've had in a long time. From the moment I walked in and was greeted by Mr. Darly, to the paperwork with Robert. A very pleasant experience and a great product. More