Pohanka Acura
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,576 reviews
First time impressed with a dealership! Ziad was the first truly knowledgeable sales person we have met in decades. We've owned BMW exclusively for over a decade and knew we wanted a luxury Ziad was the first truly knowledgeable sales person we have met in decades. We've owned BMW exclusively for over a decade and knew we wanted a luxury SUV for our growing family. Not only was he thoroughly professional and approachable, but he was also extremely willing to go the extra distance to ensure a satisfied customer. He ensured every detail and concern was met expeditiously and thoroughly. Ziad was a pleasure to work with. His expertise and passion sealed the deal on us buying the Acura MDX over another competing model we were also considering. Ziad was so exceptional at articulating the nuances of the Acura technology features and benefits, and relaying that knowledge to our lifestyle, that we never even test drive the other vehicle. We purchased the MDX from Ziad and Pohanka Acura immediately. Truly impressed with this dealership and owe it to our experience with Ziad. More
Enjoying a New Car Purchase I went to Pohanka looking to purchase a new car and left not only with a new car but a sense that I was listened to. Hana was truly exceptional in al I went to Pohanka looking to purchase a new car and left not only with a new car but a sense that I was listened to. Hana was truly exceptional in all aspects. In my position at my company, I deal with customers every day. I try to make each of them understand how important they are. It was great dealing with Hana because she did the same! Her professionalism, knowledge, and can do attitude were outstanding. She knew what I was looking for and made sure I got it. She did a good job of up-selling without being pushy. I definitely appreciated that skill. I also had worked with Andrew and I could tell there had been communication between the two of them that made the experience better. Both were on the top of their game. I will buy from Pohanka again in the future. She is a keeper and her knowledge of the features of the vehicle showed me she takes a great interest in not just selling a care but selling an experience. Super job! Donnie More
Great experience We always get our cars here and get great service and good deals. Hana was a cooperative and wonderful sales lady. She made the whole process so much We always get our cars here and get great service and good deals. Hana was a cooperative and wonderful sales lady. She made the whole process so much much easier and I felt I got a wonderful car at a great price. More
Totally impressed After going to several dealerships and listening to some of the pushy sales people's pitches, we found Hana and Francis at Pohanka Acura. Hana took t After going to several dealerships and listening to some of the pushy sales people's pitches, we found Hana and Francis at Pohanka Acura. Hana took the time to go over and test drive a vehicle that fit our families needs. Hana was able to answer all of our questions and concerns. More importantly, Hana wasn't pushy at all. There's nothing worse than an overzealous salesperson. The vehicle was a little out of our price range but Hana introduced us to Francis who worked out a deal that allowed us to pay cash. What a great experience, they have secured our families business. More
Great customer service Had a great experience at Pohanka Acura in Chantilly. Hana Supandi was very knowledgeable and made the difference when I had to choose which dealer I Had a great experience at Pohanka Acura in Chantilly. Hana Supandi was very knowledgeable and made the difference when I had to choose which dealer I choose to go with in the end. Loving my 2016 MDX! More
The best place to buy a car I went online to get a quote for my previous car. Frank Ha, my salesman, called me and we scheduled a time to meet. He was not only very polite, but h I went online to get a quote for my previous car. Frank Ha, my salesman, called me and we scheduled a time to meet. He was not only very polite, but he worked so hard to help me find the best car and the right deal to an extent where I couldn't refuse to get a car. Frank by far is the best salesman I have ever gotten a car with. Best experience ever at a car dealership thus far. The customer service there is excellent and he always went out of his way to ensure great customer service and satisfaction. I am so thankful that I got him as my salesman because he made me feel very comfortable with getting a car. And he consistently checked back with me to ensure that I was not enjoying my car, but to see if I had any questions or concerns. Very satisfied with my purchase. Ryan the finance director was also very friendly and helpful. Overall, this place is awesome. More
Comprehensive and Efficient This is the 6th auto I have purchased from Pohanka Acura and my first from Frank Ha. I traded in a 2008 MDX for a 2016 MDX. My time was short a This is the 6th auto I have purchased from Pohanka Acura and my first from Frank Ha. I traded in a 2008 MDX for a 2016 MDX. My time was short and Frank worked quickly but thoroughly to ensure an efficient transaction. He was also pleasant and patient. Best dealership and best autos in the D.C. area. Tough to beat. More
Excelent Sales Associate Jose Dominguez is an outstanding Sales Associate! Very knowledgeable, very attendtive and a pleasure to deal with. Makes the buying experience easy an Jose Dominguez is an outstanding Sales Associate! Very knowledgeable, very attendtive and a pleasure to deal with. Makes the buying experience easy and fun. I will alway purchase my vehicles from him and Pohanka Acura. I'm on my 7th Acura vehicle in a span of 10 years. My wife and I love our new 2016 RDX. Thanks again to Jose and the Pohanka Acura family. More
Excellent Work Hana Supandi, employee has been very nice and kind. Her attitude for customer very comfortable and awesome. I have been visited in three time ov Hana Supandi, employee has been very nice and kind. Her attitude for customer very comfortable and awesome. I have been visited in three time over there, because Hana made me to purchased it. Finally I purchased a RDX. She is really excellent. More
Excellent Service!! My experience with Yong Kim and Pohanka Acura for Acura RDX was really awesome. Thanks to Yong Kim for his timely and prompt service. I contacted few My experience with Yong Kim and Pohanka Acura for Acura RDX was really awesome. Thanks to Yong Kim for his timely and prompt service. I contacted few other dealerships near by for because of the service provided Yong Kim I was forced to drive 120 miles far to purchase it from Pohanka. Young is very pleasant to work with. If I were to go to Acura again for me or any of my friends, I will definitely recommend him. Over all, very satisfying experience and excellent service from Yong Kim. More