Pointe Buick GMC

I highly recommend Pointe GMAC. Jay Mattox was totally professional and friendly. His knowledge and experience in his job shows. It was a pleasure to do business with him. professional and friendly. His knowledge and experience in his job shows. It was a pleasure to do business with him. More

Called Pointe because I was interested in the GMC Acadia and got Eric Davis on the phone. Was able to tell him the price range I was looking for and asked if he could get back to me and within a day he cam and got Eric Davis on the phone. Was able to tell him the price range I was looking for and asked if he could get back to me and within a day he came back with a great price within the range. Not at the top of the range, right in the middle. No haggling. No games. I went in on 4th of July and all of the employees had off but the owner was there just in case they got walk-ins. He was more than helpful and let me look around the car even though they were technically "closed". I went in on Eric's day off and another salesman Kevin stepped in and took care of me. Even though it was not his sale, he did all of the paperwork and went through our newly purchased Acadia feature by feature. Great sense of teamwork and left me more than satisfied. Pointe has a new customer for many years to come. More

My wife and I wanted to purchase a truck--and we were thinking about purchasing it at the end of the summer. We started at a Wilmington area Chevrolet dealer. Not a fun experience at all. Pressured to thinking about purchasing it at the end of the summer. We started at a Wilmington area Chevrolet dealer. Not a fun experience at all. Pressured to buy tonight! Change up the numbers to make it look like there was a radical difference between making 60 payments and other monthly payments. Anyway, my sister-in-law purchased a vehicle from Pointe a week or so before and working in Salem County, I had seen a lot of Pointe name badges in the area. We walked in and Jay put my wife and I at ease. I left knowing that if the price was right, that we were purchasing our truck from Jay and Pointe. After a couple of days, more incentives (thanks, GM), and locating the right truck for us (color, package, etc.) instead of simply moving something on the lot--we were there signing papers. I am excited being a new Pointe GMC Sierra owner. I feel confident working with them in the future and would highly recommend Jay and the Pointe Buick GMC team! More

My experience in purchasing a vehicle from Point Buick GMC was very nice and pressure free. Jay was very friendly, and straight forward individual, who assured me that my satisfaction during this process GMC was very nice and pressure free. Jay was very friendly, and straight forward individual, who assured me that my satisfaction during this process was very important for him. Jay made sure he found a good deal in financing the vehicle based on my especifications. He explain in great detail all the functions and perks in my new GMC Terrain. I would strongly recommend Pointe Buick as a dealership and Jay Mattox as the contact person, to anyone who is looking to purchase a car. More

I went in and got my oil changed in my 2 year old GMC truck and I saw a truck in the parking lot that just cought my eye so I went inside to talk to a dealer just to see if it was doable and then I met E truck and I saw a truck in the parking lot that just cought my eye so I went inside to talk to a dealer just to see if it was doable and then I met Eric who was very positive and very helpful he had my truck looked at for a trade we went for a test drive and then we crunched some numbers and Eric got me the best rate possible to make a deal workout I also had a few extras installed and they were done before the original time I was told and I was albe to pick up my new truck early and that was just great . It was real nice to go into a car dealership and not get any pressure at all that is why I love doing business at Pointe More

Buying a new car from Pointe was a very pleasant experience. I had an interest in a GMC Terrain with options that Pointe did not have on the lot. Kevin was terrrific in locating exactly what I was experience. I had an interest in a GMC Terrain with options that Pointe did not have on the lot. Kevin was terrrific in locating exactly what I was looking for and at the same time he did it in a very timely fashion. Larry was very customer oriented and treated my husband and me like we were his most important customer. Also, during the delivery process Kevin took plenty of time to make sure we understood all of the car options including the navigation system. Overall, for anyone that is in the market to purchase a vehicle I would strongly recommend a visit to Pointe. You will not be disappointed. More

My wife and I found Pointe GMC by fault of another dealer. We are glad we did find such a kind,friendly dealer. Everone knows how much of a chore it is to purchase a new vehicle. Jay and Larry and eve dealer. We are glad we did find such a kind,friendly dealer. Everone knows how much of a chore it is to purchase a new vehicle. Jay and Larry and everyone there at Pointe make it fun and exciting. Starting with sales, Jay is very friendly and not a pushy sales person. He knows what a customer wants, becauuse he actually listens to his customers wants and needs. The service dept. is equally kind and the work is always done right. pointe's prices are very fair. I will never buy from another dealer. The reason for this is that customer service is definitely 1st with Pointe. yep! I will stay loyal to Pointe. This was my 2nd Pickup truck at Pointe and won't be my last. Thankyou Jay, Larry and everyone at Pointe for a wonderful experience and a great vehicle. More

I went to point to purchase my certified '08 Sierra SLE Crew. The employees and owner were very friendly, straight forward and showed no pressure whatsoever. My experience was MUCH better than most dealers Crew. The employees and owner were very friendly, straight forward and showed no pressure whatsoever. My experience was MUCH better than most dealers I had talked to before. Thanks alot Pointe! More

I have dealt with Pointe Buick for several years and have purchased many cars from them. The owner and staff are always informative, helpful, knowledgeable and professional. The service department is effic purchased many cars from them. The owner and staff are always informative, helpful, knowledgeable and professional. The service department is efficient, courteous and thorough. I walked in with a repair for my car and walked out with a new car yesterday morning. All my questions were answered about leasing and I am the proud leasee of a new Buick Regal. More

From the first time I contacted Pointe and Kevin McAlley back in late 2008 by email, looking into new Pontiac G8's at the time, I knew they were a team I would work with for years to come. Kevin takes pride back in late 2008 by email, looking into new Pontiac G8's at the time, I knew they were a team I would work with for years to come. Kevin takes pride in making every request quick, easy, and perfectly handled, and unlike so many dealers that focus on automated responses and an appointment setting team, Kevin is the source and handles everything, even after hours. I purchased my 2009 Pontiac G8 GT from Pointe and Kevin in February of 2009 for an incredible price I never expected, and they even had the clear bra, window tinting and accessories I requested set up with no more than an email from me. Afterwards, even living in southern Delaware and it being a 2 hour drive north, I returned for service because the service and parts department were top notch and worth the fun drive. I've recommended everyone looking for a GM vehicle to Kevin, including a friend who purchased a Certified GMC Envoy and was thrilled with his purchase. 2 years later, when my mother decided her beloved 2010 Camaro just wasn't the right vehicle for her daily uses, but simply could not work out a proper deal with the local Delaware dealer we've also dealt with before on a new Equinox, I made one call and an email to Kevin and the rest was history. Aggressive trade value on her Camaro, and he immediately dealer traded the exact 2011 GMC Terrain she wanted, securing all February incentives before the end of the month. I only wish she had been able to visit Pointe in person for the experience, but better for her, Kevin had her new Terrain and all paperwork delivered to her in person at work in DE--another flawless experience. Pointe is not large or fancy, but the experience, the selection, the quality of the sales and service teams, and especially management--the owner Larry is always around, and always working on the floor with the team--is beyond reproach. Simple, friendly, aggressive, and experts on the latest in GM products. Pointe Buick-GMC and Kevin McAlley are the best I've worked with, and hope to continue to in the future. More