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Porsche Arlington
Arlington, VA
529 Reviews
You already know the brand. Now you're seeking a dealer who can live up to the name. Welcome to Porsche Arlington. But, don't let our name define us. Even though we're located a few minutes from the Pentagon at 3100 Jefferson Davis Highway, we serve a plethora of customers from Alexandria, Arlington, Fort Myer, Springfield, Fairfax County, Falls Church, Lorton, Fredericksburg, Dogue, Ninde, Woodbridge, Stafford, Hartwood, Dumfries, and Triangle. Every one of them understands not only the value of a Porsche, but the value our dealership offers them: impeccable customer service. In fact, our reputation for excellence extends well beyond our location – just ask our customers who come from as far away as Charlottesville, Richmond, Maryland, Waldorf, Faulkner, Marbury, Newburg, Bladensburg, Capitol Heights, Oxon Hill, Temple Hills, Upper Marlboro, or Washington DC.
It starts with our professional staff, trained in product knowledge and courtesy, specializing in new and pre-owned Porsche sales, service, parts and all aspects of financing and leasing.
We are also very proud of the selection we have to offer them… a vast inventory of any new Porsche model. Whether it is the Boxter, the Cayman, the 911 Carrera or the Cayenne, we can guide your selection of any model, color, or option package. Come visit us at Porsche Arlington and learn the sometimes subtle differences between the Porsche Boxter and Boxter S, the Cayman and Cayman S, the 911 Carrera Coupe, Carrera S, Carrera Cabriolet, Carrera 4 Cabriolet, Carrera 4S, Turbo, the Cayenne, Cayenne S, Cayenne GTS, or Cayenne Turbo S.
After we find the vehicle that's right for you, we'll continue to make sure you're completely satisfied with your purchase arrangements. For instance, there may be special offers, financing, lease programs, or discount pricing at the time you decide to visit which we will bring to your attention as well as other ways to customize your purchase. We also strive to give you the best overall price, lease payments and highest trade-in value in the area. These include any factory rebates and incentives when applicable, and of course our everyday low prices.
We also invite you to discover and schedule your Porsche service with us. We quickly handle all Porsche Factory warranty repairs, Porsche factory recommended services as well as any out-of-warranty repairs you may need. And we do this using all OEM Factory Porsche parts and accessories.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 529 reviews
November 10, 2014
Help on Porsche 911 C4S Tag Got great help and timely! Thanks to Troy and the team for your assistance as I didnt have to wait long and the tag was done overnight. Helpful. Got great help and timely! Thanks to Troy and the team for your assistance as I didnt have to wait long and the tag was done overnight. Helpful. More
by Lauren Rosenbaum
Employees Worked With
Troy Thrift
Helpful November 06, 2014
Amazing service I recently had to replace a tire on my Cayman and Troy did an excellent job in servicing the car and at a great price. I recently had to replace a tire on my Cayman and Troy did an excellent job in servicing the car and at a great price. More
by caldwer
Employees Worked With
Troy Thrift
October 22, 2014
great buying experince Mike Chauca was my sales guy, and i highly recommend him.and the dealership. Tony Veal the Finance director was helpfu and he made me feel good about Mike Chauca was my sales guy, and i highly recommend him.and the dealership. Tony Veal the Finance director was helpfu and he made me feel good about my finance terms. More
by larryjon7777
Employees Worked With
mike chauca
October 06, 2014
Had to return a 2010 911 Reggie Carr and staff are premiere proffesionals!!! Took delivery of a 2010 911 on Saturday night. Had buyers remorse Sunday moning an was able to Reggie Carr and staff are premiere proffesionals!!! Took delivery of a 2010 911 on Saturday night. Had buyers remorse Sunday moning an was able to undo the deal and received my trade in back,. Best car experience ever... More
by chrishawn
Employees Worked With
Reggie Carr
September 27, 2014
Solid Work I had a very good experience with Porsche of Arlington. I was looking for a Cayenne and they had several, both new and used, to choose from. I worke I had a very good experience with Porsche of Arlington. I was looking for a Cayenne and they had several, both new and used, to choose from. I worked with Keith Kinsey and Jim Handy, who were both awesome, and very patient with my indecisiveness. In the end I got the car I wanted; at the price I wanted. I would do business with them again. More
by asteel85
Employees Worked With
Keith Kinsey, Jim Handy, Tony Veal
September 26, 2014
Purchase of a 911 Carerra convertable I had my previous vehicle in for service and walked the lot of pre owned vehicles. I was pleasantly surprised to find the Convertible that caught my I had my previous vehicle in for service and walked the lot of pre owned vehicles. I was pleasantly surprised to find the Convertible that caught my eye. I mentioned that to the Service Manager who in turn passed on my interest to Reggie Carr who in turn worked with me resulting in my purchase of the vehicle. All in all a 4 hour event that went very smoothly. More
by jim crickenberger
Employees Worked With
Reggie Carr
September 16, 2014
Good Sales Experience, Average Post-Sales Customer Service June 2015: I came back to this dealer to place an order on another 2016 vehicle. The sales experience for ordering the car at MSRP was consistent t June 2015: I came back to this dealer to place an order on another 2016 vehicle. The sales experience for ordering the car at MSRP was consistent to my initial review as I went to my designated sales associate, Nick, who I always have a pleasure working with. Other than the usual slowness with management filling out the sales order paperwork and correcting their typos, all is well on the sales front. My only complaint is that they still run a credit check that involves a hard pull from Experian even if you don't finance from Porsche Financial, despite being a repeat customer within a year. What didn't go smoothly was when I decided to sell my current car at a negotiated appraisal price from them a week later. I was given an estimate of 1-1.5 weeks by the manager before the check would be cut and waited without any updates or transparency of the process. Unfortunately, the bureaucracy involved with paying for vehicles, despite a clear title, is pretty deep. The delay ended up being 3 weeks with endless rounds of phone tag, a check that got lost in the mail (accounting dept is just 15 min away at BMW), and even a Porsche Cars North America complaint from my end. A request for a loaner while waiting the extended period was denied as well. I got paid in the end so at least the job was done. Sept 2014 (Original Review): I recently had a pleasurable experience with my new custom ordered Porsche purchase at Porsche of Arlington. My Sales Consultant, Nick, was great to work with, took me on an extensive and fun test drive, and never put any pressure during the entire transaction. In fact, most of the time we were really just chatting about sports cars of all makes and models rather than the mundane car sales stuff. It did help I guess that I knew exactly what I wanted and wasn't relying on any of the dealership's finance options. My initial offer for the car build I wanted was declined by management, but Nick managed to convince them literally just 10 minutes after I drove off on the way to another local Porsche dealer. In the end I was extremely satisfied with the finalized offer considering most folks looking for the same vehicle did not fare as well. There was a minor hiccup where I couldn't get solid information on a confirmed allocation for the car I ordered, which made me slightly anxious and nervous as the deposit is non-refundable. However, after a quick intervention by Porsche of North America, Porsche of Arlington management got back to me to let me know the details as indicated by their regional rep that has that information and all was good. During the painful wait for the car, Nick always replied back to me within a business day for any questions I had and status update requests. He provided me with more than enough information that on the day of delivery everything came to no surprise and went just as planned, including the balance due correct to the penny. They were still in the old temporary building where BMW of Arlington used to be during the whole experience and I'm looking forward to their brand new modern Porsche showroom. If I were to look for another Porsche or needed to refer someone I knew, I wouldn't hesitate to work with Nick again. More
by soupykun
Employees Worked With
Nick, Sami, Tony, Kevin, Victor
September 14, 2014
Great Salesman I recently took delivery of one of the first new Macan Turbos from Nicholas Segedi at Porsche of Arlington; it was a great experience. I’m something I recently took delivery of one of the first new Macan Turbos from Nicholas Segedi at Porsche of Arlington; it was a great experience. I’m something of a car buff and I find most salesmen lack the motivation to greet a potential customer as he comes in the showroom door. This was not the case with Nicholas who immediately greeted me and wanted to know how he could help. At that time, no Macans had yet arrived in the U.S., so Nicholas took all the time that was necessary to explain the new car to me. My experience was a good one, and led me to make a deposit on a car model I had not yet seen, in part because Nicholas was very passionate about the brand and the new model. Over the weeks ahead, he kept me up to date throughout the process, answered my questions as they arose, and arranged for a test drive when the first Macan arrived at his dealership. The dealership’s spectacular space-age building is now almost completed, and I look forward to seeing Nicholas there when it is time for service. I’m sure the environment of the new building will assist Nicholas and his colleagues who are educated, genuine, and passionate about the brand. More
by robertodle
Employees Worked With
Nicolas Segedi
September 08, 2014
Macan 2015 S-Gray Good experience working with Mike. he got me a Macan S with options that i liked and followed up with me on Pre & post sale of SUV. Good experience working with Mike. he got me a Macan S with options that i liked and followed up with me on Pre & post sale of SUV. More
by ahmedE
Employees Worked With
Mike Chacua
September 04, 2014
Just Walk Away. If you are reading this and considering a Porsche, consider a different dealership other than Porsche of Arlington. Read all the other reviews below, If you are reading this and considering a Porsche, consider a different dealership other than Porsche of Arlington. Read all the other reviews below, and you will see that this dealership is dishonest, doesn't return phone calls or emails, and is overall "shady". Here is my adventure: My wife's lease was up on her car (a Toyota Highlander) and she was interested in the Porsche Cayenne. We went to test drive the car on a Saturday afternoon in July 2014 and liked the car very much. We discussed purchasing the vehicle or leasing it due to the high monthly payment. So far, so good... Then the sales manager Kevin became involved and the hard sell began. He offered to throw in the maintenance for the term of the lease or purchase (a $2500 value) but told me I could put less $ down on a lease. He just needed some time to rework the numbers. 5 hours later we were still there (we should have walked out, but my wife liked the car) and they kept presenting us with different options for a purchase or a lease with different dollar amounts. It became even more confusing when the general manager (Sami) got involved because I wanted to know if there was any residual value in trading in the Toyota.. He hemmed and hawed and couldn't give me a straight answer. It became a "we'll see" situation... To make a long story short, somehow WE ended up paying for the maintenance, after I asked multiple times that the dealership was absorbing that cost as part of the deal. We realized it after we got home (6 hours later) and called the next day. They told us that that was never part of the deal... We also never got an answer on value for our trade in... 2- It took over a month to receive our new tags and plates. Multiple phone calls and stopping by the dealership made no difference. 3- their finance manager disappeared... literally... I kept leaving messages for him and never got a call or email back. It wasn't until I stopped by the dealer that I was told he no longer worked there... 4- Payoff on my Toyota was not done for 45 days. I am still receiving monthly statements from Toyota with late charges.. 5- My wife and I went in to complain about the customer service we experienced in buying a new luxury vehicle. We met with Sami (the GM) and Tony Veal (the new finance manager). We discussed the maintenance issue again, and was told that we agreed to pay that charge (we did NOT). We had to make 5 different trips back to the dealer to get our plates and registration. By the way, as of this writing, i still haven't heard back from Tony Veal... Overall, the Cayenne is a great vehicle. I have no issues with the car. The dealership is AWFUL. I will never return there for service or to get another vehicle. I've contacted Porsche of North America about this dealership... My advice: Go elsewhere... More
by Glassbud
Employees Worked With
Kevin, Sami, Tony
