Porsche Atlanta Perimeter

Service work Worked me in with no appt, fantastic people! They were able to get me in, kept me in the loop, and addressed all of my concerns. Worked me in with no appt, fantastic people! They were able to get me in, kept me in the loop, and addressed all of my concerns. More

Great visit Fast and effective. Great customer service. In service john really had great knowledge of my car. As far as Duffy is concerned he explained to me in d Fast and effective. Great customer service. In service john really had great knowledge of my car. As far as Duffy is concerned he explained to me in detail the Benifits of purchasing a 911. I will be back More

Great Very efficient. Communicated well through the process. Great loaner car. Went for routine service and fixed a couple small problems. Very helpful with Very efficient. Communicated well through the process. Great loaner car. Went for routine service and fixed a couple small problems. Very helpful with advice. Would definitely come back and recommend to others. More

Excellent Porsche Dealer and Service Center The staff are efficient, knowledgeable and communicate well. Pleasure to do business with you. Went for a service and the team always checks to make s The staff are efficient, knowledgeable and communicate well. Pleasure to do business with you. Went for a service and the team always checks to make sure that everything is perfect after I get my car back. More

Customer Service & Concern I took my vehicle for service without an appointment and was taken care. After my service my check engine light came on. I took my vehicle back to the I took my vehicle for service without an appointment and was taken care. After my service my check engine light came on. I took my vehicle back to the dealer and offered and provided me with a rental until they good better diagnose the issue. I feel valued and that is why I continue to go there. Very kind and I would recommend this location. More

Tire Repair Great Service! The staff is amazing. Always very welcoming and making sure everything is right! I would recommend Porsche Atlanta Perimeter to anyone Great Service! The staff is amazing. Always very welcoming and making sure everything is right! I would recommend Porsche Atlanta Perimeter to anyone looking to get a Porsche. More

Sales not responsive to customer needs once car is delivered I purchased a 2019 Cayenne and after taking delivery I noticed the central locking system was not working as expected. I had mentioned this to the sa I purchased a 2019 Cayenne and after taking delivery I noticed the central locking system was not working as expected. I had mentioned this to the sales person when taking delivery and was initially told the car did not have the function which was not correct. After spending 4 hours of my time going through the process of getting the car I decided to leave and figure it out of the book. That did not work so I had to take the car back the next day, which caused me to reschedule meeting and my day. The service department was very friendly and immediately got the car in but when I expressed my frustration with my salesperson Gerry Fazzari for the inconvenience and time he immediately argued and said it was not his problem. Case in point that was on 11/26/18 and as of today 12/4/18 he has not contacted me to see if everything turned out ok. I also responded to an email from the GM Eric Mihelich letting him know what happen with not response. I had a finance question and sent an email to Brian Westbrook as well with no response. This is my third Cayenne but the previous was from another dealer in the area. Night and Day customer experience with the sales person from the previous dealership. More

Why I gave 4 stars instead of 5 Katharine did an excellent job! The reason I didn't give it a 5 star rating is that in my experience the staff turnover including sales and service i Katharine did an excellent job! The reason I didn't give it a 5 star rating is that in my experience the staff turnover including sales and service is high. The people I have dealt with the last time are no longer there. Case and point Katharine's name in service is not listed below and employees who are no longer there are listed. More

Great communication There’s no lack of updates and explanations of what is being done to your car. The time estimate for work completion has always been correct. The wait There’s no lack of updates and explanations of what is being done to your car. The time estimate for work completion has always been correct. The waiting area is very nice. More

My Vehicle sat at Porsche service for almost 6 Months(, horr My Porsche sat at this dealership for 6 months. My service guy who was Max Landed had excellent customer service so I wasn't used to having poor cust My Porsche sat at this dealership for 6 months. My service guy who was Max Landed had excellent customer service so I wasn't used to having poor customer service from Porsche. Chuck ontacted me 3 months later, they supposedly diagnosed CAM problem. i teitterated making sure they checked everything out before I arrived on yesterday, Chuck Armstrong assured me my car was running properly even though they told they told warranty company it was driving rough I pick it up, NEW PROPERLY, driving Rough.and driver door locking/ unlocking issue. Just a nightmare 😊 More