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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.6
2,104 Reviews

2,104 Reviews of Porsche Atlanta Perimeter - Service Center

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November 23, 2021

The services needed on my car were not fully explained to me. I was unaware a loaner car was needed until I showed up. Even after returning the loaner car my assign service person didn’t make any effort t More

by sherryyaskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergey Marinin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Betancourt
November 22, 2021

Wonderful Service Technician. Tony always delivered as promised. In and out were much quicker than any other shop. More

by LIEM1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Betancourt
Nov 25, 2021 -

Porsche Atlanta Perimeter responded

Thank you so much for sharing your experience with Tony! We are very glad to hear that we could provide such a quick and convenient visit for you. We look forward to working with you again should the need arise! Thank you for choosing Porsche Atlanta Perimeter.

November 22, 2021

Yes, BUT...Since Covid, the service at this dealership Yes, BUT... Since Covid, the service at this dealership has gone down. I waited for a month to get my car serviced because I needed a loaner. When More

by LINDA79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2021 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to share your honest feedback with us. We have been experiencing longer than usual lead-times for service, which has affected many of our other services including loaners and detail. We should have taken extra steps to ensure that your service appointment was handled properly, and we sincerely apologize for the inconvenience. We appreciate the opportunity to correct the areas where we fell short, and we look forward to serving you better in the future.

November 20, 2021

Great service as usual, Scott Feinglass always finds away to get it done and quickly. Nothing is more important than good service. More

by DEAN.BENAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2021 -

Porsche Atlanta Perimeter responded

Dean, thank you so much for sharing your experience with Scott! We sincerely appreciate your kind comments and feedback, and we look forward to working with you again whenever the need should arise. Thank you for choosing Porsche Atlanta Perimeter!

November 19, 2021

Loan car was available, time promised to return car was accurate. A very costly car service. More

by HGAMMETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan from loan car dept, Tony Betancourt
Nov 25, 2021 -

Porsche Atlanta Perimeter responded

Thank you for sharing your feedback with our service department! Porsche's vehicles do require an extra level of care and we understand that costs can add up, however we are so glad to hear that we could provide a timely and convenient service visit, and we look forward to working with you again should the need arise. Thank you for choosing Porsche Atlanta Perimeter!

November 18, 2021

They completed my service in a professional and timely manner. They completed my service in a professional and timely manner. More

by kherlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2021 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to share your feedback with us and for giving us a perfect rating! We sincerely appreciate you choosing Porsche Atlanta Perimeter.

November 17, 2021

Service was excellent! My Service advisor Scott Feinglass anticipates my vehicle needs and a Great guy! More

by DARNE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2021 -

Porsche Atlanta Perimeter responded

Thank you for sharing your experience with Scott and our service team! We are so glad to hear that we could provide such an enjoyable service visit, and we sincerely appreciate you choosing Porsche Atlanta Perimeter.

November 17, 2021

Great visit. Price is high versus independent shops. Will return for service in 2022 or sooner if needed. More

by Dalunderdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Betancourt, Craig Buffington
Nov 25, 2021 -

Porsche Atlanta Perimeter responded

Thank you so much for taking the time to share your feedback with us! We understand the higher costs associated with our dealership's service department, and we sincerely appreciate you choosing Porsche Atlanta Perimeter. It is a privilege to be trusted with your vehicle, and we look forward to working with you again whenever the need may arise.

November 17, 2021

They provide great personalize customer service and workmanship. I also enjoy the lounge waiting area while my car is being serviced. More

by CORNELLHOWARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2021 -

Porsche Atlanta Perimeter responded

Cornell Howard, your kind comments mean so much to us and we are very glad to hear that we provided such a comfortable and convenient service visit for you. We look forward to working with you again whenever the need should arise. Thank you for choosing Porsche Atlanta Perimeter!

November 16, 2021

Brandon was very attentive and responsive. While the work was extremely delayed but due to Brandon’s diligence we were able to work out some of our differences. More

by VENALEX0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body repair
Nov 25, 2021 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to share your honest feedback with us! We are so glad to hear that Brandon was able to elevate your experience after the regrettable delay you experienced, and we appreciate the opportunity to do right by you. Thank you for choosing Porsche Atlanta Perimeter!

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