Scott Green

All I can say is the service center is just "ok". They do not inspire confidence in me to buy another Porsche. They do not inspire confidence in me to buy another Porsche. More

by swill Verified Customer Verified Customer

Report | Print

I have purchased a few cars from this dealership and the staff is always professional and friendly. staff is always professional and friendly. More

by scopeland17 Verified Customer Verified Customer

Report | Print

Overall good, however, my car always looks like it didn’t receive the complementary wash. And, now my time is never right… receive the complementary wash. And, now my time is never right… More

by mbowe001.mb Verified Customer Verified Customer

Report | Print

I brought my ‘21 911 Cab S in for annual maintenance. Experience is always first class. Excellent communication with my advisor, Scott Green. The video sent from the shop service techs actually showing m Experience is always first class. Excellent communication with my advisor, Scott Green. The video sent from the shop service techs actually showing me what’s going on is a nice touch. More

by SMURNAHAN Verified Customer Verified Customer

Report | Print

Service team is great in person! Can be challenging to make contact/schedule prior to appointment. Can be challenging to make contact/schedule prior to appointment. More

by marshallnorwood Verified Customer Verified Customer

Report | Print

Scott green went behind the call to take care of my windshield repair , handling speedy delivery and all insurance request. Wonderful service windshield repair , handling speedy delivery and all insurance request. Wonderful service More

by carrera2012 Verified Customer Verified Customer

Report | Print

The entire team does a great job from the moment you drop the car off. Makes it a lot easier to keep your car in top shape. the car off. Makes it a lot easier to keep your car in top shape. More

by CALLEN29 Verified Customer Verified Customer

Report | Print

I want to be honest in this survey because I believe Porsche as a brand deserves to know what is happening at this location — and because I was a loyal customer who will not be returning. I dropped my Porsche as a brand deserves to know what is happening at this location — and because I was a loyal customer who will not be returning. I dropped my vehicle off on 2/18 for an AC evaporator repair. What followed was one of the most frustrating and disrespectful customer experiences I have had — not just at a dealership, but anywhere. Two months passed with virtually no proactive communication. I was the one calling, following up, and eventually driving to the dealership in person simply because I could not get a response from my service representative. What made this worse was that after a month of no communication, no updates, and no resolution in sight, I was never once offered a loaner vehicle. I had to ask for one myself — and even that felt like pulling teeth. For a customer who had already been waiting weeks with no clear timeline, being left without transportation assistance and having to beg for what should have been a standard courtesy was deeply insulting. It communicated very clearly how little my time and loyalty were valued. When I asked to speak with a service manager, I was put on hold. When I did receive updates, they were inconsistent and contradictory — first told parts were pending, then that parts arrived but another was needed. No one took ownership. No one prioritized my time. When my car was finally returned after two months, I noticed the passenger signal light was broken and physically hanging off the vehicle as it was pulled up. I had to return it immediately. That is not a minor oversight — that is a reflection of how little care went into this entire service visit. I received this survey text with an invitation to call Derek Cornell before submitting feedback if I was unsatisfied. With respect — the time to make it right was during the two months my car sat there without meaningful communication. That window has passed. I own a Porsche because I believe in the brand. I am connected to a network of Porsche owners in Atlanta and beyond. I will not be recommending Porsche Atlanta Perimeter to any of them. That is not a threat — it is simply the consequence of losing a customer who came in with loyalty and left with none. More

by rthereron Verified Customer Verified Customer

Report | Print

I was very happy with the expedited and friendly service by the whole crew. I had a flat tire and was squeezed in, which I did appreciate. Thanks Scott for the great support. by the whole crew. I had a flat tire and was squeezed in, which I did appreciate. Thanks Scott for the great support. More

by thomas.engel1 Verified Customer Verified Customer

Report | Print

Scott Green is always a top notch professional and makes you feel welcome and appreciated when servicing my 2023 911S. Carl Griffith is amazing as well and is working with me on a future purchase. you feel welcome and appreciated when servicing my 2023 911S. Carl Griffith is amazing as well and is working with me on a future purchase. More

by TJLATL Verified Customer Verified Customer

Report | Print