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Porsche Atlanta Perimeter - Service Center
Atlanta, GA
2,092 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,092 Reviews of Porsche Atlanta Perimeter - Service Center
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October 26, 2021
Great customer service. The repairs were completed within the estimated time. My car continues to run well. the estimated time. My car continues to run well. More
by STANLEYALANE
Verified CustomerEmployees Worked With
October 25, 2021
The service was good. The recall items was a challenge because I had just purchased the vehicle the week before. So it did impact the impression of my overall experience. This is a certified vehicle that because I had just purchased the vehicle the week before. So it did impact the impression of my overall experience. This is a certified vehicle that I purchased so I thought I would not have these challenges. I noted that I was having concerns regarding the starter with mild hesitation issues when starting the car at the top of the day. I will be taking it back because I am still experiencing that concern. Other concern noted was regarding ants coming out to the vents and engine area....still having this as a challenge as well. I think it may have been in your warehouse and somehow these ants are still there. Just did not come through as a great experience between week 1 and week 2 of owner a "dream car" for me. The employees were great, it just happen to be my first porsche experience. More
by tonya.harris
Employees Worked With
Edmond ? - My Sales Guy, Chad Pierce, Craig Buffington
October 25, 2021
Amazing, Courteous staff. Pristine waiting area. You can watch repairs being done. will always use this dealership watch repairs being done. will always use this dealership More
by whallowes1
Employees Worked With
October 22, 2021
Sergey made sure that I had the VIP treatment while my car was being serviced. As a long time Jim Ellis Porsche client this was the BEST service I've experienced over the years. Sergey even checked on me car was being serviced. As a long time Jim Ellis Porsche client this was the BEST service I've experienced over the years. Sergey even checked on me after I picked up the car to make sure I was 100% satisfied with my repairs and experience. Gold stars all around. Thanks for making my experience top shelf. More
by CHCATTORNEY
Employees Worked With
October 20, 2021
Very nice service and take care of my request and let me feel like home! feel like home! More
by WANG0625
Employees Worked With
October 20, 2021
Andre told me to just come in to exchange a tire in ten minutes, I was there for two hours and it seemed like I was a hassle when I kept asking if my car was ready. It stood for an hour and a half before a minutes, I was there for two hours and it seemed like I was a hassle when I kept asking if my car was ready. It stood for an hour and a half before anyone touched it. I should have gone somewhere else who is cheaper and faster. Your staff member Craig was rude to me and I felt like I was a hassle to him. My husband wants to buy a Panamera and I was going to tell him to come to see Raul there but now we will be going somewhere else. For a tire to cost $449 including a labor fee is shocking when the service is so rude and so very slow. My daughter who suffers from anxiety was waiting at school for me and I told Craig this and that she is going to have a panic attack if I don’t get to her in time. She is only 7 years old. Craig ignored me most of the time and he didn’t care at all. My daughter had a breakdown at school because was late for her. This Jim Ellis Porsche’s service was shocking and I will be contacting the owners regarding this service. I am deeply hurt and disappointed. You have lost a good customer. Your staff needs the care for their customers and your staff certainly didn’t at all. More
by HEIDISA1976
Employees Worked With
Andre , Craig Buffington
October 16, 2021
My car was serviced but I did not appreciate the hard sell attempting to increase my end ticket price by hundreds of dollars. I asked for routine service and that should have been settled up front. I sell attempting to increase my end ticket price by hundreds of dollars. I asked for routine service and that should have been settled up front. I would also appreciate the dealership getting our names and phone numbers corrected in the computer. We have attempted to have them correct it multiple times, to no avail. More
by CynthiaESmith
Employees Worked With
October 14, 2021
Excellent customer service from arrival to departure . Representatives made sure you were welcomed and offered coffee upon arrival. Representatives made sure you were welcomed and offered coffee upon arrival. More
by EDJONES_06
Employees Worked With
