Porsche Beaverton - Service Center

Top Rate Customer Service Having many issues with the new Porsche I recently purchased but the customer service by Ian Prater continues to be best in class. Porsche the car no Having many issues with the new Porsche I recently purchased but the customer service by Ian Prater continues to be best in class. Porsche the car not so good so far, Ian great so far. More

yearly service Superb staff and service on all levels. Great attention paid to all my questions and concerns. Kept me informed on the process of the service. Superb staff and service on all levels. Great attention paid to all my questions and concerns. Kept me informed on the process of the service. More

Peerless Customer Service From the moment I arrived at the dealership for my service appointment and was greeted at my vehicle by the Service Advisor (Ian Prater) till the work From the moment I arrived at the dealership for my service appointment and was greeted at my vehicle by the Service Advisor (Ian Prater) till the work was completed I received what can only be deemed as extraordinary customer service. Both my vehicle and I were treated as though we were important to the dealership; everything was explained, all my questions answered, work completed on time and at a reasonable price and my personal comfort was attended to. I have owned dozens of cars over the years, including some luxury brands, and this was by far the best service experience ever. More

Great Porsche....great dealership! I had my Porsche serviced at another dealer and the one element that is important to me is TRUST. I didn't walk away feeling that element, and I felt I had my Porsche serviced at another dealer and the one element that is important to me is TRUST. I didn't walk away feeling that element, and I felt your dealership gave me that. More

oil change check up outstanding very satisfied the service was professional. answered all my question regarding maintaining the vehicle. promptly ordered a replacement fo outstanding very satisfied the service was professional. answered all my question regarding maintaining the vehicle. promptly ordered a replacement for a defective seat belt . contacted me immediately to set up appointment called to check if service was satisfactory More

Took care of me on my road trip My wife and I were traveling from Lake Oswego to the coast, then along the coast and back inland to Albany, OR. We stopped at McMinnville to see the My wife and I were traveling from Lake Oswego to the coast, then along the coast and back inland to Albany, OR. We stopped at McMinnville to see the Evergreen Aviation Museum, and when we were leaving my wife noticed a clicking sound from the right rear. It turned out to be a screw embedded in the tread of my right rear tire. This was on Day 30 of a 33-Day road trip. Choosing the best option for repair, tire replacement, and trying to get home on schedule was challenging. I called John Schindel, the Service Manager at Sunset Porsche and asked quite a few questions; John was very helpful and agreed to .get me in for service if I was able to get to Beaverton. Fortunately, my tire held pressure, and we arrived mid-afternoon. A replacement tire wouldn't be available for a couple of days. We met with Service Advisor Gabe Wiley and I requested a temporary repair to allow us to travel home. We were treated great by all employees at Sunset Porsche, and the temporary repair worked fine. I ordered a new tire for local delivery and installation; it was installed the next business day after I arrived home. More

Service visit I brought my Panamera in to have the trunk button looked at. I dealt with Gabe Wiley in service whom was outstanding, very courteous and kept in cont I brought my Panamera in to have the trunk button looked at. I dealt with Gabe Wiley in service whom was outstanding, very courteous and kept in contact. I did not get my problem fixed on my Panamera because I will not spend $1200 for a trunk closing motor on one side. But that was me being cheap. More

Annual Service to my 911 Just moved to Oregon, and this was my first visit to Sunset Porsche. They did an annual service on my 2012 911 Carrera 4GTS. I rate them excellent Just moved to Oregon, and this was my first visit to Sunset Porsche. They did an annual service on my 2012 911 Carrera 4GTS. I rate them excellent in every category. Ian Prater met me at my car and took care of everything. Could not ask for a more friendly experience or efficient service. More

Excellent I was well taken care of. I was well taken care of for my recent service at Sunset. They provide a quality loaner vehicle while my service was completed. Ian Prater kept me wel I was well taken care of for my recent service at Sunset. They provide a quality loaner vehicle while my service was completed. Ian Prater kept me well informed of the progress of my service. More